Aps3 - Physical Security Officer, Integrated Services

**Contact Officer**:
**Closing Date**:
**11.59pm AEDT, Thursday 16 January 2025**

**Our Department Values**:
Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to acknowledge and attract, retain and recruit into our department.

**The opportunity we have available**:
The Protective Security team holds a crucial responsibility in overseeing the department's physical and personnel security obligations under the Protective Security Policy Framework (PSPF).

Our primary mission is to safeguard the department’s people, information and resources from potential threats which could detrimentally impact the Australian Government’s and/or the department’s productivity and reputation, as well as the safety of our employees.

We employ a comprehensive approach to security, ensuring robust protection through close collaboration with key stakeholders, including cyber security, property, WHS and fraud. This integrated effort allows us to address and mitigate diverse security risks efficiently.

Our team is dedicated to maintaining the highest standards of security governance, continuously evolving our strategies to adapt to emerging threats and challenges. We are committed to fostering a secure and resilient environment that supports our department's objectives.

In this role, you will deliver physical security functions in accordance with the department’s Protective Security Policy and the Protective Security Policy Framework. You will monitor and action requests for secure access containers, key safes, physical security repairs and maintenance and building access controls. You will undertake administrative duties including processing staff exit forms, updating and maintaining asset registers, and responding to queries and requests for information sent to the team’s group mailbox and the security helpdesk.

**What will you do?**:
The key duties of the position include:

- Monitor and action requests for secure access containers, key safes, physical security repairs and maintenance, building access controls and off-boarding forms.
- Update departmental record keeping systems with relevant information, including secure container and keys asset registers.
- Support the Protective Security team to ensure security practices are maintained across all departmental sites (Canberra, interstate and overseas).
- Managing a diverse workload and competing priorities in a busy team environment.
- Undertaking administrative support activities that include, but are not limited to:

- the security breach database;
- on-boarding/offboarding new starters in building access control systems;
- issuing access passes and provisioning access to departmental sites;
- Recommending changes to update existing security policies and work instructions.
- Prioritise workload and triage requests for assistance, communicate with stakeholders from across the department and with external service providers.
- Prepare internal communications and advice for publication on the intranet, with guidance and approval from more senior staff.

**Who are we looking for?**:
You must demonstrate your ability to:

- **Achieve Results and Quality Outcomes** - work under direction to deliver physical security functions in accordance with the Departmental Protective Security Policy, Protective Security Policy Framework. Monitor and action service requests within agreed timeframes.
- **Communicate Effectively**:

- manage sensitive information and build positive relationships with stakeholders. Draft communications materials including intranet content to promote sound security practices and uplift security awareness amongst staff.
- **Have a growth mindset** - a willingness to contribute, learn and grow and to look for ways to improve processes.
- **Think Strategically** - understand how your work impacts others, make connections, follow instructions and make evidence-based decisions.

**RecruitAbility minimum requirements**:
Minimum requirements for this role include:

- **Teamwork and Collaboration**: Ability to work effectively with colleagues to achieve shared goals.
- **Attention to Detail**: Strong attention to detail to ensure accuracy and quality in all work.
- **Communication Skills**: Good verbal and written communication skills to interact with colleagues and clients.
- **Problem-Solving**: Ability to identify and resolve problems efficiently.

RecruitAbility is a scheme which aims to attract and develop applicants with disability and also facilitate cultural changes in selection panels and agency recruitment.
Job applicants with disability who met the requirements are advanced to the next stage of the selection process:

- Opt into the scheme
- Declare they have a disability, and
- Meet the minimum requirements of a vacancy advertised in the scheme

More inform