Group Claims Case Manager

6 days ago

North Sydney, Australia Zurich Insurance Full time

**About us**

At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.

**About the role**

As a Group Claims Case Manager, you’ll be responsible for undertaking the assessment of death and/or terminal illness claims, in addition to the management of a portfolio of long-term/tail end claims. This is a great entry point into the Life Insurance industry and will provide you with an opportunity to develop your knowledge of policy terms and conditions, as well as advance your skills in customer care and stakeholder management.

**Important to your success**
- Experience managing long-term claims or within a claims administration role.
- Previous experience providing exceptional customer service.
- Background in Allied Health, Physiotherapy or Rehabilitation advantageous.

**Zurich is here to support you**

As you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

  • Group Claims Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia Zurich Insurance Full time

    A new adventure awaits- At Zurich we're on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the...

  • Case Consultant, Group TPD Claims

    2 weeks ago

    Sydney, New South Wales, Australia Acenda Full time $104,000 - $130,878 per year

    Are you committed to bringing your best to life every day?In 2025, MLC Life Insurance is embracing a new brand identity: Acenda.  Under this new brand, we're taking our long-standing heritage into a new era, empowering a brighter future with security and confidence.  Our values-driven business strives for high performance and growth as we look towards the...

  • Case Consultant, Group TPD Claims

    2 weeks ago

    Sydney, New South Wales, Australia Acenda Full time

    OverviewJoin the Case Consultant, Group TPD Claims role at Acenda (formerly MLC Life Insurance). This is a permanent role with hybrid work options and a Melbourne or Sydney office location.ResponsibilitiesProactively manage a portfolio of claims to deliver timely outcomes for each customerConsistently provide outstanding service to customers, their medical...

  • Case Consultant, Group TPD Claims

    2 weeks ago

    Sydney, New South Wales, Australia Acenda Full time

    OverviewJoin the Case Consultant, Group TPD Claims role at Acenda (formerly MLC Life Insurance). This is a permanent role with hybrid work options and a Melbourne or Sydney office location.ResponsibilitiesProactively manage a portfolio of claims to deliver timely outcomes for each customerConsistently provide outstanding service to customers, their medical...

  • Claims Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeBenefits Full time $75,833 - $103,609

    Job Title: Claims Case ManagerThe NSW Police Force seeks a skilled Claims Case Manager to join its Specialist Claims Unit team.Key Responsibilities:

  • Retail Claims Case Manager

    2 weeks ago

    North Sydney, Australia Zurich Insurance Full time

    **About us** At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging. There are many reasons why Zurich is the right...

  • Claims Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia GROW Inc Full time

    OverviewGROW Inc Sydney, New South Wales, AustraliaJob titleClaims Case ManagerLocationSydney, New South Wales, AustraliaResponsibilitiesEnsure claim work items are completed within agreed SLAs and communicate any potential SLA risks ahead of time for corrective action to take placeClaims Case Management: Accountable for accurate management of own claim...

  • Claims Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia GROW Inc Full time

    OverviewGROW Inc Sydney, New South Wales, AustraliaJob titleClaims Case ManagerLocationSydney, New South Wales, AustraliaResponsibilitiesEnsure claim work items are completed within agreed SLAs and communicate any potential SLA risks ahead of time for corrective action to take placeClaims Case Management: Accountable for accurate management of own claim...

  • Case Manager Relationships

    2 weeks ago

    Sydney, New South Wales, Australia Link Group Full time

    **Overview**The Case Manager - Relationships provides a dedicated service to insurers and the client Trustee. This includes Death, Terminal Illness, Income Protection, Permanent Incapacity and Total and Permanent Disablement. The Case Manager - Relationships provides these services with the utmost professionalism, keeping the member's circumstances front of...

  • Case Manager

    1 week ago

    Sydney, New South Wales, Australia EML Group Full time

    Overview Join to apply for the Case Manager role at EML Group.EML is a leading Workers Compensation and Personal Injury Claims Management business.Our goal is to help people get their lives back through ongoing support during their return-to-work journey.We continue to experience growth and now have over 4,000 dedicated employees.We foster a learning culture...