Snr. Account Executive

6 days ago

Melbourne, Australia KnowBe4 Full time

**About KnowBe4**

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

**To learn more about our team and office culture in Melbourne, Australia, visit the following links.**

The Snr. Account Executive (SAE) will play a significant role in helping support SMB and Enterprise Account Managers in 3 key areas: Pipeline management, identifying trends for training opportunities and deal closing support. Additionally, SAEs will use their vast selling knowledge to provide on the job feedback to reps they support to improve their overall execution.

**Responsibilities**:

- Daily pipeline reviews in collaboration with the Sales Directors to ensure proper deal staging and follow up, as well as provide closing support.
- Provide on the job guidance and feedback with the goal of educating sales reps and ensuring an overall healthy regional pipeline.
- Identify common trends and areas of growth among reps and the teams that might warrant additional training or the escalation of broken processes that slow production down.
- Collaborate with the Global Revenue Development Department to produce necessary live and pre-recorded video workshops, and/or training sessions.
- Understand discounting policy and work within those guidelines to drive in new business with a Regional Account Manager.
- Flag deals that have lapsed, are stuck or have gone dark in coordination with Sales Directors.
- Review lead activity, referral and C/L reports to find additional opportunities to generate income.
- Provide deal structure support to maximize deals that result in increased attach rates, ASP per seat and reduced time to close.
- Sit on demos and closing calls to provide feedback and coaching opportunities.
- Attend weekly regional tactical calls to collaborate with Director and other business stakeholders on team effectiveness
- Provide an end of month summary on actions SAE took to drive quota/target makers and the results of those actions to the SVP and Directors of the areas

**Qualifications**:

- Minimum 1.5 years of sales experience
- Negotiation Training (Internal)
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)

**Our Fantastic Benefits**
- Note: An applicant assessment and background check may be part of your hiring procedure._

No recruitment agencies, please.

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