Account Manager
2 weeks ago
What we can offer you
Sydney/Melbourne based with flexible work from home arrangements
Global reach and high-level client interaction
Strategic impact on the business
Growth potential and competitive compensation
About the role and team
The Account Manager - Security Globals is a key strategic role within G4S Security Services. You will be responsible for the overarching business development, operations, and profitability of all security services within the Global Accounts portfolio. This is a fast-paced and dynamic environment where you will have the opportunity to interact with senior stakeholders both locally and globally to make a real impact on the company's success. You will report directly to the General Manager of Security Services (Trevor) and will work closely with a team of Security Operations Managers.
**Your responsibilities will include**:
Building and maintaining strong relationships with global clients and internal stakeholders
Identifying and pursuing new business opportunities
Developing and implementing account management plans
Ensuring contract compliance and service delivery
Managing budgets and financial performance
Driving continuous improvement and innovation
Overseeing contract compliance and client management, including managing scope, risk, and issue resolution
Taking on budget, financial responsibility, and accountability
Contributing to governance, strategy, and continuous improvement
Developing and implementing frameworks to achieve key objectives
Creating and managing an effective safety system
What we're looking for
Proven experience in global account management, ideally in the security or related industry
Strong commercial acumen and negotiation skills, with experience in contract management and pricing
Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels
Strategic thinker with a focus on results and a track record of achieving ambitious objectives
Experience in managing internal and external stakeholders, understanding their issues, and putting in place frameworks to meet their needs
The recruitment process
**G4S runs a staged recruitment process which includes**:
Shortlisted applicants will have a call with our Sourcing Lead Costa - to learn more about the role
Shortlisted applicants will be invited to a first round interview with our GM and HRBP before a final interview with our Director and MD
Background checks, including a National Police Check, a Reference check, Psychometric testing + ID form
About G4S Australia and New Zealand
G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.
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