Infrastructure & Cloud Lead

**Infrastructure and Cloud Lead**
- Permanent full-time opportunity - 76 hours per fortnight
- Hybrid working environment, WFH and the office
- Osborne Park location - parking provided

**The opportunity**

Silverchain is actively seeking an experience Infrastructure and Cloud Lead to join the Technology Services team on a permanent full-time basis based at our Osborne Park head office. The Infrastructure and Cloud Lead has day-to-day overall responsibility for the secure maintenance and monitoring of Silverchain’s physical, virtualised, on-premise and Cloud-hosted IT compute, data and network infrastructure.

**Key responsibilities**

Responsibilities may include but are not limited to:

- Manage the day to day services within the Infrastructure and Cloud Operations team.
- Provide high-order technical knowledge and leadership across the specific infrastructure management activities covered by the team.
- Lead the design and development of the future Infrastructure roadmap and cloud strategy with a strong emphasis on security.
- Facilitating regular Disaster Recovery and Business Continuity testing.
- Participate in relevant projects and initiatives as part of the Digital Services leadership team.
- To be a key contact to all Infrastructure vendors and third parties to communicate evolving requirements and performance.
- Define career paths and succession opportunities for all team members.
- Provide leadership and support to the Silverchain Group during critical incidents, including reviewing and improving processes and procedures.
- Review, develop, recommend and implement relevant policies and procedures to ensure effective service delivery.

**About you**
- Tertiary or vocational qualifications within the infrastructure management and administration discipline.
- Previous experience with successfully and leading and developing a high performing technical team.
- Demonstrated technical background and extensive experience supporting enterprise IT environments comprising physical, virtualised, on-premise, Cloud (storage, compute and network) infrastructure services.
- Strong technical knowledge and extensive experience in the secure design, implementation, support and performance optimisation of contemporary IT infrastructure capabilities;
- Demonstrated understanding of contemporary practice and emerging trends in infrastructure support models (e.g. DevOps, DevSecOps, Platform Ops, AIOps)
- Demonstrated ability to communicate effectively verbally and in writing with a range of technical and non-technical audiences.
- High-order ability and demonstrated experience adapting with agility to adopt emerging infrastructure technologies to meet evolving strategic business requirements;
- Excellent understanding of IT/cyber critical incident response protocols, and experience acting as part of a broader IT/cyber critical incident response capability;
- Strong customer service and team-work ethos, proactive willingness to collaborate;
- Strong understanding of contemporary IT Service Management (ITSM) practices (e.g. ITIL)

**Benefits**
- Competitive hourly rate + super + the ability to salary package up to **$18,550**:

- Comprehensive health and wellbeing resources and support (including 4 annual mental health service sessions for you and your family)
- Exclusive fitness and health insurance discounts (12% discount with HBF)
- Paid parental leave of 12 weeks
- Leave loading payment on top of your annual leave
- Subsidised gym membership with participating gym partners

**Based on Silverchain Group Policy and State Government Directions, you will be required to provide evidence of your COVID-19 vaccinations, including booster requirements, or evidence of a medical exemption, to be considered for employment with Silverchain.**

**About Silverchain Group**

At Silverchain Group, we are proud members of the Diversity Council of Australia, and our greatest strength is our people. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians. With a proud history of more than 125 years, Silverchain Group is an employer of choice and the leading provider of high-quality health and aged care in the homes and communities of more than 65,000 Western Australians every year.

Join our team of more than 4,450 staff, caring for more than 105,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.