IT Procurement

**The Game Changers**:
At AP+ we're changing the game We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

**Requirements**:
**The Purpose**:
This role is all about providing efficient IT Procurement services aligned with organisational governance and ensuring our IT Asset Management practices deliver desired outcomes. A focus is on effectively identifying and managing risk; supporting seamless customer experience through proactively managing renewals; and reducing process friction so IT asset management is easier for everyone.

**Primary Accountabilities, Duties and Responsibilities**:
IT Procurement Management:

- Perform IT procurement activities such as sourcing, quotations, price negotiation, purchase order processing, ordering, tracking, delivery and reporting.
- Ensure software and hardware purchases are finalised on time and executed in line with AP+ policies.
- Develop and maintain documented standards and procedures for IT procurement that result in value for money outcomes and minimise risk.

Contract Management:

- Administer maintenance and support agreements across multiple vendors.
- Manage contracts to ensure compliance with organisational requirements.
- Provide operational support and advice in relation to IT contract management.

Asset Management:

- Maintain current, accurate and complete data holdings for IT assets using automated tools (e.g. ServiceNow) and manual processes.
- Assist with license reconciliations/baselines.
- Guide, assist and provide advice to team members in managing IT assets across the lifecycle, from receipt to disposal.

Vendor Management:

- Develop and maintain a preferred vendor database and ensure information is available to stakeholders.
- Develop and maintain strong relationships with a range of vendors.
- Support rationalisation of vendor selection when required.

Process:

- Document processes and procedures.
- Identify and deliver improvements.
- Assist in monitoring and assessing process metrics and KPIs.

Reporting:

- Produce monthly reports on procurement and IT assets.
- Develop and maintain a reporting system for supplier performance
- Provide regular input into key performance metrics setting and performance review.

**We'd love to hear from you if have**:

- Excellent written & verbal communication skills and the confidence to liaise with vendors and across multiple levels of the organisation including interaction with senior leaders, business stakeholders and team members.
- Experience in IT procurement and contract administration.
- Demonstrated understanding of IT hardware and software asset management principles and methodologies.
- Experience gathering and transforming data, compiling information and preparing reports.
- Energy, organisation and highly developed time management skills, with an ability to juggle multiple tasks to deadlines.
- Ability to make sound administrative and procedural decisions and judgements aligned with agreed objectives.
- Experience with Service Now - including ITAM for both SAM and HAM, CMDB.

**What's Next**: