Community Regional Manager Queensland

7 days ago


Gold Coast, Australia Aruma Full time

We are currently seeking an experienced and dedicated Regional Manager Queensland to manage a diverse portfolio of disability services whilst leading a team of managers to deliver service and practice excellence in customer centred supports. Reporting to the EGM, you will take an active role in developing the skills, competencies, and leadership qualities of direct reports.

Guided by our national strategic plan to modernise offerings, this role is one you can make your own. Get to know our customers and want they want and align goals with activities they want to do. By thinking outside the box, you will support your team to find new opportunities for our customers to engage with local recreational groups and activities to support not only customer individual growth, but to support customer engagement with community.

This position can be based at one of the Aruma Offices within Queensland.

About the role
- Identify and develop business cases, leveraging new business opportunities and increasing the revenue base of Aruma from both new and existing customers.
- Lead and take accountability for ensuring workforce requirements, inclusive of planned and responsive growth, across portfolio are identified and met in collaboration with the Workforce, Talent, and People functions.
- Provide coaching and feedback to support the team’s personal development journeys and to promote succession planning.
- Promote, protect, and enhance safety and wellbeing of self and others across area of responsibility.
- Ensure that comprehensive risk strategies are in place including customer, financial, people, emergency response and evacuation plans, covering area such as Covid, fire, flood and other emergencies are implemented and maintained.
- Drives operational business initiatives that ensure key finance KPI’s are met - financial management - P&Ls, budgets, scheduling, multiple cost centres.

About you
- A relevant Degree qualification in disability/community services/management or related field.
- Minimum 7+ years in a management role with experience in leading a distributed team of managers and workforce at regional level.
- Experience of successful financial management and budget management.
- Demonstrated knowledge of NDIS funding model and processes.
- Proven track record in commercial acumen and business development.

What we offer
- Genuine flexibility in this Hybrid role - work from home or combining days in the office and the balance from home. Our offices are shared spaces, and everything is bookable.
- As a charitable organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
- Salary package living expenses (i.e., mortgage, loan, credit card repayments) meal and entertainment (dining out), vehicle (new or used).
- We offer employees and their immediate family members access to a confidential, impartial, and professional counselling service.
- Corporate health plans with Bupa.
- Fitness Passport.

Diversity & Inclusion

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

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