Manager - Operational Risk & Compliance

**Req ID**: 83305
**Department**: Risk Institutional - Operational Risk & Compliance
**Division**: Risk
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As an Operational Risk & Compliance Manager in our Line 2 Institutional - Operational Risk & Compliance (OR&C) Team, you’ll play a key role in providing advisory/review & challenge to Business Units and Countries as the Institutional Division accelerates work to embed Non-Financial Risk (NFR) across the entire risk management life cycle and strengthen operational resilience. This role is responsible in conducting oversight/review & challenge over Institutional Division’s key embedding activities in FY25+.
The I.AM Amplified Program is an ANZ wide initiative that aims to uplift processes, systems and data related to Non-Financial Risk (NFR) and compliance with our obligations. I.AM Amplified is a high priority project with significant regulatory focus with a roadmap leading into FY26+ focussed on maturing and embedding NFR across the entire risk management lifecycle, and strengthening operational resilience.
This is a key role to support the Line 2 Institutional Operational Risk & Compliance (OR&C) team in designing and providing consult/review & challenge to Business Units and Countries as the Institutional Division accelerates work on ‘embed phase’ to achieve target end state.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Fixed-Term (10 months), Full-Time
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Work Hours**: 40 hours/week
What will your day look like?
As an Operational Risk & Compliance Manager, you are accountable for:

- Conducting oversight/review & challenge over the closure of issues and Day 2 activities from completed I.AM Amplified Releases.
- Conducting oversight/review & challenge over the Divisional completion of activities aligned to the FY26+ Target State - i.e. targeted ‘embed’ thematic reviews working with Line 2 BU and Country teams to provide an opinion on successful embedding.
- Conducting oversight/review & challenge over Line 1’s plan and implementation activities to embed process management to strengthen operational resilience post CPS 230 ensuring inclusion of all High Impact Processes (HIPs) and operations with alignment to standardised Enterprise approach
- Capability uplift of NFR Framework, Reporting and System requirements across Institutional Line 2 Risk Officers and Country Risk Theme Officers through training, comms and ongoing support to ensure the successful embedding of the NFR Operating Model. Includes oversight/review & challenge over Line 1’s embedding of the NFR Operating Model.

What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Experience in Non-Financial Risk or Audit (or similar experience through Business Governance & Controls, Assurance, Well Managed Roles)
- Knowledge and ability to use Risk Systems (built on IBM Open Pages, Service Now) and other Risk Toolkits and Dashboards
- Strong Data analytical skillset - i.e. ability to synthesize large volumes of data to provide insights
- Experience with banking products and services, in an Institutional context
- Knowledge and ability to use process mapping tools like Signavio
- Ability to build strong, open and collaborative working relationships, across an international footprint.
- An ability to think about complex issues in a strategic manner, considering the broader context and implications
- Desire to work in a collaborative team environment with a values led culture.
- Curious mindset with a willingness to learn.
- Proven ability to influence and ability to manage priorities and conflicting issues in a professional manner
- Confidence to own your opinions and challenge in a professional manner
- Excellent interpersonal, verbal & written communication skills, with attention to detail

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access t