Nab Merchant Customer Service Advisor
3 days ago
NAB's Wantirna South, 3152. Hub is looking for future bankers - CITIZEN & PR ONLY. NAB creates employees who thrive when achieving great results for the customer, the brand and themselves. - A diverse and inclusive workplace works better for everyone, and when you work at NAB, you’ll experience the benefits first-hand. - Your ambition, flexibility, resilience, and ability to work collaboratively within diverse teams is paramount. **Your new role**: Join the exciting world of NAB's Merchant Servicing team and become a hero to our business customers, also known as "Merchants”. As part of the team, you'll provide expert solutions and support to help them service their NAB EFTPOS + HICAPS Terminals. Get ready to make a real difference. At NAB's Knox Data Centre, located in Wantirna South, you’ll experience a warm and welcoming environment and you’ll feel like part of the family from the moment you walk in the door. With no two merchant calls alike, you'll have the chance to speak with a diverse range of customers. One day you could be helping the owner of a bustling Melbourne Cafe, the next day you might be assisting a surf shop owner in beautiful Byron Bay, and the next, you might be guiding a farmer from rural Queensland. **Day-to-day responsibilities will include**: - Assisting customers and helping to troubleshoot issues over the phone. - A strong focus on first call resolution and availability to talk to customers when scheduled. - Providing a stellar customer service experience, whilst helping to grow the NAB brand. - Adherence to Industry Code of Practice. Join the team and enjoy a dynamic work schedule You'll work on a rotating roster from Monday to Friday with shifts that range from a start time of **8:00 AM** to a finish time of **7:00 PM**. Experience a variety of shifts and keep things interesting every day - You're a proactive go-getter ready to jump-start your rewarding career in banking. - You're eager to step out of your comfort zone and discover your true potential. - You bring a background in retail, food service, or hospitality and are ready to join a dynamic team. 2842162
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Advisor Merchant Servicing
1 week ago
Melbourne City Centre, Australia NAB Full timeAdvisor Merchant Servicing - Job number: 801571 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Banking - Category: Call Centre/Contact Centre - Work type: Permanent Full time - Closing at: Jun 20 2025 - 23:55 AEST **Favourite** Our people are customer obsessed. They prioritise the needs and...
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Nab Customer Service Advisor
5 days ago
Melbourne Eastern Suburbs, Australia HAYS Full timeNAB Call Centre at Knox, Wantirna South. 12-months contract with a view to extend. $34ph+super. **Your new company** NAB creates employees who thrive when achieving great results for the customer, the brand and themselves. - A diverse and inclusive workplace works better for everyone, and when you work at NAB, you’ll experience the benefits first-hand. -...
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Advisor Merchant Fulfilment
3 days ago
Melbourne, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: Aust - VIC Metro - **Work with a Top 3 Employer to Grow your Career in Australia as we are investing in our talent and building awesome careers**: - **Dynamic administrative function that supports our Customers!**: - **Develop your skills within a highly supportive & dynamic team environment** **About the...
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Nab Connect Servicing Advisor
2 weeks ago
Melbourne Eastern Suburbs, Australia HAYS Full timeHays is proud to be supporting NAB in the recruitment of NAB Connect Servicing Advisors. **Your new company** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core...
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Principal Service Designer, Merchants
1 week ago
Melbourne City Centre, Australia NAB Full timePrincipal Service Designer, Merchants - Job number: 801635 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Banking & Financial Services - Category: Digital & Innovation - Category: Information, Communication & Technology - Work type: Permanent Full time - Closing at: Jul 27 2025 - 23:55...
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Nab Customer Service Advisor
5 days ago
Melbourne Eastern Suburbs, Australia HAYS Full timeNAB’s Data Centre Knox is looking for aspiring bankers who want to develop a long and meaningful career! Why NAB? - Our work changes the future of banking, and you will be a part of a team that is solving society’s biggest challenges. - Make a real difference for our communities. - Make a genuine difference through the work you do. Your new role: The...
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Design Manager, Merchant Services
2 weeks ago
Melbourne City Centre, Australia NAB Full timeDesign Manager, Merchant Services - Job number: 800665 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Banking & Financial Services - Category: Digital & Innovation - Category: Information, Communication & Technology - Work type: Permanent Full time - Closing at: May 27 2025 - 23:55...
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Analyst, Product Support
3 days ago
Melbourne City Centre, Australia NAB Full timeAnalyst, Product Support - Merchant - Job number: 801022 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Banking - Category: Operations **Show More** - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Jul 25 2025 - 23:55 AEST **Favourite** **Bring your analysis and...
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Merchant Retention Specialist
1 week ago
Melbourne, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Are you passionate about being part of a growing team focused on retaining customers?**: - **Do you like working in a fun, passionate and supportive team?**: - **Would you love to work from home for 2-3 days a week?** **About the role**: We are passionate about retaining small to...
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Customer Advisor
3 days ago
Melbourne, Australia NAB - National Australia Bank Full time**Work type**: Permanent Part time **Region**: VIC- Melbourne CBD **In this role, you will** As a Customer Advisor, you will act as the face of NAB to the community, working closely with our customers to help them with their banking needs and deliver exceptional customer service in an environment that is challenging and fast-paced. Supporting our...
