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Front Office Receptionist

2 weeks ago

Perth, Australia Discovery Parks Full time

Great opportunity if you live in or local to Caversham, SA
- Must be available weekends
- Opportunity to join a fun, talented Team with an Industry leader

**About Us**:
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

**Discovery Parks - Swan Valley** has a friendly, supportive team that works closely together. We’re looking for local people who are happy to work both reception and housekeeping and want to be part of a great crew in a beautiful location.

**The Role**:
We're looking for a friendly, reliable all-rounder to join our team in a combined role supporting both housekeeping and front office operations.
- Clean and reset guest cabins, amenities, and common areas
- Welcome guests and assist with check-ins/outs
- Manage bookings and guest accounts using our reservation system - RMS
- Assist with general admin and maintain smooth day-to-day reception operations
- Coordinate with housekeeping to ensure cabins are guest-ready

**What we look for**:
To be successful in this role you will have:

- Experience in housekeeping and front office hospitality roles
- Strong attention to detail and time management
- Great customer service and communication skills
- Tech savvy with RMS experience a bonus
- Flexible with rostered hours across 7 days **(weekends a must)**:

- Current driver’s licence essential

**Benefits to You**:

- Discounted accommodation at over 300 G'day Group holiday parks nationally.
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities

**How to Apply**:
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW
- This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery._

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

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