IT Support Technician

2 days ago

Brisbane Airport, Australia Embross Full time

**IT Support Technician**

**Brisbane Airport, Brisbane QLD**

**Who we are**

We pride ourselves on staying ahead of the curve as we help our customers optimize and improve their service delivery models in an ever-evolving environment.

**What You’ll Do**

**Main responsibilities**:

- Repair and maintain our systems such as Bag Drop and Kiosks
- Provide immediate support for these systems 24/7.
- Support & provide troubleshooting when issues arise.
- Always look at ways to work more efficiently, and improve processes and procedures.

**Basic Requirements**
- With a minimum 3-year experience in Support hardware
- Networking understanding of PC and protocols including TCP/IP, AD, DHCP, DNS J2EE, Web server solution and Windows desktops,
- Proven work experience in configuration/troubleshooting.
- Familiarity with Office 365.
- Customer service oriented to represent Embross when on site.
- Take ownership of issues and see them through until resolved.

**Education & Qualifications**
- Degree/Diploma in computer or similar Field

**What We Offer**
- World-class product engineering and development - You will join a team of leaders who are dedicated to creating innovative and impactful solutions for our clients and their customers.
- Career growth and development - As a build-from-within company, we are committed to offering you a competitive salary package with responsibilities and projects designed to build mastery and leadership throughout the course of your career.
- Dynamic and respectful work environment - Working alongside some of the brightest minds, you will collaborate on impactful work within a supportive environment - one where company values are always embraced and expressed, and diversity is a business imperative.

To support our talented workforce, apart from the base salary, we also offer:

- Opportunity to participate in the Performance-based Profit-Sharing Program and earn up to an additional 15% of your Base Salary.
- Flexible working environment

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