
Customer Service
3 days ago
Kitchen Kapers is a leading Hospitality & Kitchenware Distributor servicing restaurants, hotels, hospitals, caterers, and clubs throughout NSW for over 45 years. We are passionate about what we do and have cultivated a dedicated team, proud of our range and quality of products.
We are looking for a
mature, reliable, and organised individual
to join our team in a
full-time, on-site Customer Service–Admin role
. This position is well-suited to someone with strong administration experience and a background in hospitality, who enjoys a steady routine, supporting a small team, and working in a business where customer service truly matters.
Key Responsibilities:
- Preparing quotes and invoices
- Processing customer orders
- Handling phone and email enquiries with professionalism
- Assisting with database, website, and marketing file management
- Providing administrative support to the Managing Director and Sales Representatives
About You:
- Experienced in administration (hospitality or related industry experience highly regarded)
- Strong communication skills – both verbal and written
- Customer-focused with a calm, professional manner
- Proficient in using computers, with good working knowledge of Microsoft Office, particularly Excel
- Tech-savvy and comfortable learning new systems
- Physically fit and in good health – this is an active, on-your-feet role that requires mobility and energy throughout the day
- Organised, dependable, and able to manage multiple tasks with ease
What We Offer:
- A supportive and respectful work environment
- Competitive salary package
- Training on our products and systems
- Stability in a long-established business
This role is
open to applicants of all ages
who are looking to stay active and engaged in a welcoming and professional workplace.
Apply now by submitting your resume and cover letter.
Please note:
Only shortlisted applicants will be contacted.
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