Customer Service

3 days ago

Artarmon, New South Wales, Australia Kitchen Kapers AU Full time $45,000 - $60,000 per year

Kitchen Kapers is a leading Hospitality & Kitchenware Distributor servicing restaurants, hotels, hospitals, caterers, and clubs throughout NSW for over 45 years. We are passionate about what we do and have cultivated a dedicated team, proud of our range and quality of products.

We are looking for a
mature, reliable, and organised individual
 to join our team in a
full-time, on-site Customer Service–Admin role
. This position is well-suited to someone with strong administration experience and a background in hospitality, who enjoys a steady routine, supporting a small team, and working in a business where customer service truly matters.

Key Responsibilities:

  • Preparing quotes and invoices
  • Processing customer orders
  • Handling phone and email enquiries with professionalism
  • Assisting with database, website, and marketing file management
  • Providing administrative support to the Managing Director and Sales Representatives

About You:

  • Experienced in administration (hospitality or related industry experience highly regarded)
  • Strong communication skills – both verbal and written
  • Customer-focused with a calm, professional manner
  • Proficient in using computers, with good working knowledge of Microsoft Office, particularly Excel
  • Tech-savvy and comfortable learning new systems
  • Physically fit and in good health – this is an active, on-your-feet role that requires mobility and energy throughout the day
  • Organised, dependable, and able to manage multiple tasks with ease

What We Offer:

  • A supportive and respectful work environment
  • Competitive salary package
  • Training on our products and systems
  • Stability in a long-established business

This role is
open to applicants of all ages
 who are looking to stay active and engaged in a welcoming and professional workplace.

Apply now by submitting your resume and cover letter.

Please note:
 Only shortlisted applicants will be contacted.

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