Store Manager and Assistant Manager
4 days ago
**Job Opportunity: Store Manager and Assistant Manager - Chicken Mania Tweed Heads**
If you're passionate about leading a team in a friendly, fast-paced environment, we're looking for you. Chicken Mania Tweed Heads is opening soon and seeking a dedicated Store Manager and Assistant Manager to oversee operations at our new location.
If you love a customer-first approach and enjoy being hands-on, this role is for you
**Key Responsibilities**:
**Leadership & Team Management**:
- Take full responsibility for store operations, including inventory management, rostering, and team performance.
- Lead by example, actively engaging in all areas of the store, from customer service to food preparation.
- Inspire, coach, and motivate your team to maintain a positive, energetic workplace.
- Manage recruitment, training, performance reviews, and resolve any team issues to ensure smooth operations.
- Set and achieve store goals, aligning with financial targets and key performance indicators.
**Operational Excellence**:
- Ensure the store runs smoothly, maintaining high standards in food quality, service, and cleanliness.
- Oversee stock control, ordering, and kitchen operations to ensure product quality and cost efficiency.
- Uphold Workplace Health and Safety standards, keeping the store clean, safe, and secure.
- Handle administrative tasks, including banking, cash management, and policy reviews.
- Implement and monitor food safety procedures, ensuring full compliance with regulations.
**Customer Focus**:
- Deliver outstanding customer service every day, proactively handling feedback and ensuring customer satisfaction.
- Efficiently manage both in-store service and online orders, ensuring timely and accurate fulfilment.
**Financial & Reporting Responsibilities**:
- Manage budgeting, food costing, and cost control to meet financial targets.
- Ensure effective cash management and accurate banking procedures.
**What We’re Looking For**:
- Proven leadership experience in a fast-paced hospitality environment.
- Strong team management and development skills, with a commitment to high standards.
- Excellent communication, time management, and attention to detail, with flexibility to work nights and weekends.
- Experience in budget management and achieving financial targets.
- Right to work in Australia.
- Basic Food Handling certificate (other certifications like Food Safety Supervisor or First Aid are a plus).
**Why Join Us?**
- Be part of a welcoming, rewarding work culture that values teamwork and excellence.
- Take on a role where your leadership and hands-on approach will make a real impact.
- Enjoy opportunities for growth and development in a supportive environment.
**Job Types**: Full-time, Permanent
Pay: From $28.90 per hour
Work Location: In person
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