E-commerce/office Assistant

3 days ago

Darlinghurst, Australia Michael Lo Sordo Full time

Our client has grown as a fashion designer at the beginning of 2006 to a well-established brand.

Buoyed by an inherent understanding of style, vast experience with têxtiles and a creative genealogy, our client has an uncompromised vision and resolve for quality and consistency. A master of romanticism and whimsy, our client offers a hands-on approach to every facet of the creative process.

This eponymous brand is committed to creating staple yet unique statement pieces that can be innovated from season to season. Designing for the woman who stands out, the brand is made for the romantic mínimalist, and razor-sharp sophisticate.

**Position Summary**:
This is an exciting and varied role reporting into the Ecoms Manager. This role will include working across online asset creation and management, fulfilment and customer service

**Key responsibilities**:

- Order management across MLS online
- Monitoring all online orders and including managing and dispatch
- Customer service through multiple channels - shopify a must
- Inventory management and stock control
- Assisting across the e-commerce department

**The role involves**:

- Setting up of all promotional sales and discounts E comm shoots, the whole process from hiring models, to image select and editing
- All product uploads, website merchandising, category and collection creation, website banners, website navigations
- Accurately managing the picking and handling of all allocated orders across the business.
- Ensuring the packing and fulfilling of orders is of a high standard
- Maintaining a high-end level of presentation in line with the MLS brand
- Managing incoming and outgoing inventory in an organised and efficient manner
- Actioning regular stock takes
- Processing returns and exchanges
- Obtaining a high level of understanding of all product offerings
- Provide feedback to department manager around product performance and trends
- Assist with product creation and content
- Assist with seasonal shoots

**Competencies and experience required**:

- Enthusiastic
- Detail orientated
- Capable of multitasking
- Confident working independently
- Interested in fashion
- Handle fast paced, high pressure environments
- Excellent Time management
- Highly organised
- Customer focused
- Shopify experience required
- Microsoft suite
- Personable and polite

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 30/08/2024

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