Project Support Officer

**The role**:
Reporting to the Practice Manager, Project Support you will provide project support to the project delivery and project support community of practice, develop SharePoint sites, and be involved in the continuous improvement of project support processes across the Delivery Services Branch.

The role is also required to support, coordinate, and monitor onboarding processes to facilitate the successful delivery of multiple projects within the Delivery Support Services team. You will have strong organisational skills, diligent and be passionate about providing exceptional project support services.

**Key responsibilities include**:

- Assist in the delivery of specialised and/or small work packages involving IM/ICT, ensuring solutions delivered are responsive to customer needs and sustainable in an enterprise environment.
- Monitor and report on work package activities against agreed criteria.
- Support risk and issue identification, assessment and mitigation activities by ensuring risks and issues are documented, reviewed and escalated as appropriate.
- Maintain program/project files in accordance with Queensland Health regulations and policies. Assist with the compilation of project management reports and other general administrative tasks.
- Maintain relationships with and between internal and external stakeholders, facilitate effective communications and fosters relationships through lessons learned, feedback mechanisms and management of expectations.
- Perform administrative functions and other duties as directed by the Project Manager/Supervisor.

Are you right for this role?

**To be successful in this role you will**:

- To be successful in this role you will have demonstrated analytical, conceptual and problem-solving skills and an ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
- Have knowledge of the IM/ICT project life cycle and have worked on an ICT program/project
- Demonstrated ability to support a community of practice
- Demonstrate ability to assist in program/project financial management, the delivery of work packages and with the compilation of program/project information
- Demonstrate ability to assist with the maintenance of program/project files and the preparation and presentation of management reports

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and professional development
- Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor.
- A covering letter (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the 'How you will be assessed?' section.This work is licensed under a Creative Commons Attribution 3.0 Australia License.