Customer Support Administrator

2 days ago

South Brisbane, Australia Fortress Collision Repair Services Full time

**Who are we**

Fortress are an independent, market leading automotive repairer and partner of choice for insurers. We provide light to high severity collision repairs through to complex structural non-drivable and stolen and recovered.

We invest in infrastructure, state of the art equipment, people and training. Fortress recognises its success is a credit to our team, skills and culture.

Join a team that recognises the repair industry is a people business and intends never to lose sight of that.

**Opportunity**

We are seeking a seasoned customer service professional to ensure the smooth running of our large, high volume repair facility. You will provide and promote a strong service culture, responding effectively to customers and supporting the production team.

**The role**
- Provide timely customer contact and effective follow through communications
- Book repairs and assist with schedule management
- Liaise with centralised key functions, suppliers and assessors
- Timely and accurate data entry and maintenance of records
- General reception and office management duties

**Experience**
- Minimum 5 years' experience in a service-oriented environment. Insurance and/or automotive industry experience highly desirable.
- Demonstrated ability to deliver professional and efficient service to customers, suppliers and other stakeholders
- Experience with body shop management systems (I-Body advantageous).

**What we expect**
- Can do, positive attitude. Capability to take ownership.
- Possess high, stringent standards for yourself.
- Drive to get ahead, continue to develop your skills and be at the top of your profession.

**What you will get in return**

Our success is a credit to our people, skills and culture. We recognise the repair industry is a people business and intend never to loose sight of that.
- Genuine commitment to your skills development and career progression
- Exceptional workplace culture and team camaraderie
- Long term job security and opportunity

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Support Administrator

    1 week ago

    Brisbane, Australia HAYS Full time

    Our Hays Brisbane CBD office is seeking a full-time permanent Customer Support Administrator to join our team **Your new company** At Hays, we believe in being long-term partners with our people as well as our customers. Let’s create tomorrow, together. With over 50 years of business success, we have built a reputation as the world leader in specialist...

  • Administration and Customer Support

    2 weeks ago

    Clayton South, Victoria, Australia Lightning Energy Full time $60,000 - $80,000 per year

    Customer Service Superstar at Lightning Energy We're on the hunt for a vibrant, outgoing Customer Service Extraordinaire to join our dynamic team.If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced, renewable energy environment, this is your chance to shine.What you'll do:Be the welcoming face of our...

  • Customer Support Administrator

    6 days ago

    South Brisbane, Australia Fortress Collision Repair Services Full time

    Fortress is seeking a seasoned customer service professional to ensure the smooth running of our large, high volume repair facility. You will provide and promote a strong service culture, responding effectively to customers and supporting the production team. **The role** - Provide timely customer contact and effective follow through communications - Book...

  • Sales/ Customer Support Administrator

    6 days ago

    Croydon South, Australia The SHORTLISTER Full time

    Varied Role! - Customer Service & Administration! - Friendly Team Environment! **Master Instruments P/L **was founded in 1942, you will be joining one of the largest suppliers of portable batteries, DC Power Solutions, Chargers, and Specialised Test Instrumentation, ranging from large OEM products to small specialty retail products. This position will see...

  • IT Administrator

    1 week ago

    Brisbane, Queensland, Australia Labour Support Group Full time

    The ClientSmart Energy Group is a full-service renewable solar energy company servicing Australia wide. They design and install bespoke solar solutions that reduce the energy costs of Australian households and businesses whilst improving Australia's green footprint.They seek an experienced IT Administrator to join their team in Brisbane, QLD.The RoleThe...

  • Customer Service/administration Support

    2 weeks ago

    Brisbane, Australia Port of Brisbane Full time

    **12 months Fixed Term** - **Bring your passion for customer service and help us shape a new role positioned at the heart of our Corporate Head Office**: - **Competitive remuneration + free on-site parking + café + gym + wellbeing programs** - Come help us build a bright future for PBPL, for Queensland, and for you._ **An important job, a powerful...

  • Administration Support Officer

    2 days ago

    South Brisbane, Queensland, Australia Metro South Health Full time $60,000 - $80,000 per year

    Join our teamProvide vital administrative support to a specialist team helping adults with acquired brain injuries transition from hospital to home.Your New RoleWe are seeking a dedicated Administration Support Officer to provide vital administrative services that support the daily operations of the Acquired Brain Injury Transitional Rehabilitation Service...

  • Administration & Office Support

    11 hours ago

    Taree, New South Wales, Australia Care Shelf Support Services Full time $45,000 - $65,000 per year

    Actively engage with volunteers, staff, NDIS participants & Aged Care clients.Maintain positive working relationships with all stakeholders.Maintain an understanding and awareness of key issues impacting NDIS & Aged Care participants.Assist and coordinate the recruitment, training, and orientation for new staff.Provide ongoing support to the Director, other...

  • Customer Support Consultant

    1 week ago

    South Brisbane, Australia Topdeck Travel Ltd Full time

    **Position**: Customer Support Consultant - Global Touring **Reporting to**:Customer Sales Team Leader **Location Base**:Brisbane, Australia **Contract**:Permanent, Full Time The Global Touring team inspires people through life-changing travel experiences. We’re a group touring company, and through our brands Topdeck Travel and Back-Roads Touring are ever...

  • Administrative and Customer Support Officer

    1 week ago

    Brisbane, Australia Northline Full time

    **One Northline**: Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is...