Work's Coordination Officer

1 week ago

Adelaide Region SA, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resource solutions,

Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our client who are a leading utility company needs a Works Coordination Officer to join their team. As the Works Coordination Officer, you will be responsible for answering calls from retailers relating to customer connection, customer data and general enquiries.

**Responsibilities**:

- Answering calls from retailers and other stakeholders regarding customer connections and general enquiries
- Logging all information into a CRM system and assigning it to the relevant team member
- Liaising with third-party contractors to coordinate works
- Disseminating information to relevant parties and ensuring that all necessary parties are informed of any changes to schedules
- Providing regular updates to stakeholders
- Actively engaging in conflict resolution

**Requirements**:

- Knowledge of SAP is essential
- Strong communication and customer service skills
- The ability to work under pressure and manage competing priorities
- The ability to liaise with various stakeholders and third-party contractors
- Strong conflict resolution and problem-solving skills
- A background in utilities, construction or project coordination would be beneficial.

If you are a customer-focused individual with a background in utilities or related industries, then we want to hear from you. Please submit your CV today to be considered for this exciting opportunity

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