
Case Support Worker
3 days ago
Targeted Vacancy
This position must be undertaken by an Aboriginal and/or Torres Strait Islander Person.
The Regional Intake Services are responsible for receiving, recording and assessment of child protection concerns received from notifiers, regarding harm, or risk of harm to a child, or the risk to an unborn child after birth, in accordance with legislation, policy and practice.
The role of the Case Support Worker in the Regional Intake Service is to provide efficient and effective administrative and client support services to assist in the delivery of intake and assessment services, including support for relevant assessment functions, in accordance with legislation and practice guidelines.
Tasks may include, but not limited to, supporting Intake staff with receiving and directing incoming phone calls and other correspondence, assisting with written and verbal requests for information, referrals to services, feedback to notifiers, data input, supporting the reporting and transfer of information, including to Courts.
**The Case Support Worker's key responsibilities are to**:
Provide assistance to business unit staff to ensure service delivery is consistent with departmental policies and procedures and departmental objectives.
Follow guidelines and implement processes in relation to records management, finance and other administrative and practice related policies and procedures.
Provide culturally appropriate support to children, families and stakeholders including referral, provision of information, advocacy and consultation.
Consult and liaise with relevant stakeholders (including families, community members and Elders) and service providers to support implementing and maintaining appropriate casework to achieve positive outcomes for children and families.
Participate effectively as a team member and work collaboratively in a multidisciplinary team.
Maintain accessible and clear case records consistent with departmental requirements.
Collate information and use, update and monitor relevant databases to support the key functions of the business unit.
Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
Applications to remain current for 12 months.
**Job Ad Reference**: QLD/645979/25
**Closing Date**: Tuesday, 15th July, 2025This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Case Support Worker
1 week ago
Sunshine Coast, Australia Queensland Government Full time**_Targeted Vacancy It is an occupational requirement for this position to be undertaken by an Aboriginal and/or Torres Strait Islander person. The Regional Intake Services are responsible for receiving, recording and assessment of child protection concerns received from notifiers, regarding harm, or risk of harm to a child, or the risk to an unborn child...
-
Disability Support Worker
3 weeks ago
Gold Coast, Queensland, Australia Support Worker Co. Full timeSupport Worker Co is a leading Support Worker Agency that provides best-fit Disability Support Workers to Disability Service providers across Australia.We are currently seeking Casual Support Workers to support adult NDIS participants in SILs, & respite services across Southport, Palm Beach and surrounding suburbs in the Gold Coast region.Female Support...
-
Male Disability Support Worker
2 weeks ago
Sunshine, Australia SUPPORT NEST Full time**WHO WE ARE** At Support Nest, we are passionate about empowering people with disabilities to live their best lives. We provide high-quality in-home and community support tailored to people of all ages and needs. Our mission is to break down barriers and enable individuals to achieve their goals with dignity and respect. **ABOUT THE ROLE** We are seeking...
-
Indigenous Case Worker/Mentor
1 week ago
Sunshine Coast, Australia John Pearson Consulting Group Full time $70,000 - $120,000 per yearIndigenous Case Worker / Mentor – Public Intoxication ProgramFive Bridges Ltd | Full-time | Sunshine Coast, QLDMake a difference — support our mob, one step at a time.Join a passionate Aboriginal-led organisation supporting our communities through culturally safe and trauma-informed care. We are seeking a committed Indigenous Case Worker / Mentor to...
-
Disability Support Worker Male
2 weeks ago
Sunshine Coast, Australia A STAR DISABILITY SUPPORT SERVICES Full timeOur Support Workers assist our clients to achieve their personal goals. As part of this you will need to complete documentation, daily case notes and will need to report to management on behaviours. In this role you may be assisting clients with: - Daily tasks like meal preparation, cleaning, or shopping - Support individual to achieve their NDIS goals -...
-
Residential Youth Worker
2 weeks ago
Central Coast, Australia Support Worker Co. Full timeOverview Join to apply for the Residential Youth Worker role at Support Worker Co. Support Worker Co is a leading Support Worker Agency that provides best fit Youth Workers to Youth Service Organisations across Australia. We have casual, residential Youth Worker roles available across the Central Coast including Hamlyn Terrace, Watanobbi, Woongarah &...
-
NDIS Case Manager
2 weeks ago
Gold Coast, Queensland, Australia SUPPORT NEST Full time $70,000 - $80,000 per yearNDIS Case ManagerLocation: Gold Coast, QLDEmployment Type: Full-Time, PermanentSalary: $70,000 – $80,000 per annumStart Date: ASAPAbout MecuraMecura is a leading NDIS service provider based in Queensland, committed to delivering exceptional, person-centred care for individuals with disabilities. Our mission is to empower participants to live independently,...
-
CYF Case Manager
2 weeks ago
Sunshine Coast QLD, Australia Southern Cross Support Services Full time $60,000 - $80,000 per yearWe are seeking an experienced and dedicated Case Manager with strong people management skills to join our Kanda/ Children, Youth and Family Services (CYF) leadership team in Sunshine Coast. This full-time, permanent role offers the chance to provide direct support and case management for young people, while also overseeing and guiding a team of residential...
-
Residential Youth Worker
2 weeks ago
Central Coast Council, Australia Support Worker Co. Full timeOverviewJoin to apply for the Residential Youth Worker role at Support Worker Co.Support Worker Co is a leading Support Worker Agency that provides best fit Youth Workers to Youth Service Organisations across Australia. We have casual, residential Youth Worker roles available across the Central Coast including Hamlyn Terrace, Watanobbi, Woongarah & Woy...
-
Forensic Case Worker
2 weeks ago
Sunshine, Australia ACSO Full time $90,000 - $114,000 per yearIs this you?Seeking a full-time role with flexibility to work from the office and home? Looking for a meaningful position where you can impact the lives of people transitioning from the justice system? Seeking to grow and develop your skills in forensic case work? At ACSO, we look for people who believe in second chances, share our values, and are...