IT Support Technician

2 weeks ago

Sydney, Australia Goodman Fielder Full time

Based in Sydney
- Large and Supportive Team
- Exposure to a wide variety of technologies

At Goodman Fielder our purpose is to make everyday food better for everyone. We own a host of iconic brands that generations of Australians have grown up with and put in their supermarket trolleys every week.
At Goodman Fielder our aspiration is to be the leading integrated food business in the Region. We are a team that believes that anything is possible. A team that understands our business and focuses on the right things that make the biggest difference and one that considers our end-to-end value chain when making decisions to optimise our business. We drive change as an opportunity for us to innovate and transform our business and to achieve beyond what we think is possible.
Our Opportunity
We are currently seeking an experienced IT Support Technician to join our busy Sydney team in Macquarie Park. As an integral member of the ANZ IT function, this role will make a strong contribution to our diverse organization through the combination of both technical and customer services skills, in the delivery of technical services to our people.

**Key responsibilities of this role include**:

- Responding to Incidents and Service Requests
- Installation and maintenance of user assets and software
- Project or service improvement activities both remotely and at various sites
- Maintaining and creating documentation
- Communication to teams and the wider business regarding updates and maintenance
- Identifying and resolving unique issues, with a focus on efficiency and cost

Additionally, this role will provide opportunities to work as a part of various projects, with a goal to building “best in class” IT Services to our business.
About You

**The successful applicant for this role will have**:

- A minimum of three years in a similar role
- Expertise in EUC Software (Windows, Office 365, SharePoint, MS Teams, VMWare, Citrix, Cloud based solutions)
- Experience with Mobile Device Management Technologies
- Strong interpersonal and influencing skills, with an ability to manager relationships at multiple levels
- Excellent written and verbal communication skills

What we offer
You will be joining a driven team of professionals who genuinely enjoy working together, resulting in a highly collaborative environment. In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development.
At Goodman Fielder, we aim to be a destination employer in the food industry where we don't just offer jobs - we offer long term careers.
For more information about us or to learn about other roles available at Goodman Fielder, please visit our careers page and register your details so that we can notify you of jobs which interest you.

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