Assistant Manager or Duty Manager

1 day ago

West Pinjarra, Australia Miami Bakehouse Full time

**Lead with Passion at Miami Bakehouse**

Are you a dynamic leader with a passion for customer service? Do you thrive in fast-paced environments and know how to inspire a team to deliver excellence?

Miami Bakehouse is looking for an Assistant Manager for our Northbound Cafe on Forrest Highway, a must-visit destination for travellers and tourists. This full-time role offers $68,000 plus attractive monthly bonuses. Supported by the Store Manager, the store trades from 6:15 am to 6:30 pm.

**Why Join Us?**

At Miami Bakehouse, we’re more than just a cafe - we’re a popular break destination for travellers, where great coffee and award-winning baked goods meet warm customer service. As the Assistant Manager (or Duty Manager), you will be at the heart of our operations, leading a dedicated team to ensure our customers leave with a smile.

**What You’ll Do**:

- Train, coach, and motivate your team to create a positive, energetic workplace.
- Oversee all aspects of the store's daily operations, including driving sales, managing stock levels, and ensuring operational efficiency.
- Maintain a welcoming, top-tier store presentation that keeps customers coming back.
- Deliver high standards in customer service, product quality, and cleanliness, consistently.

**What We’re Looking For**:

- Proven experience in or willingness to learn hospitality management.
- A passion for delivering exceptional customer service and driving sales.
- Strong leadership skills, with the ability to coach and develop a team.
- A track record of meeting KPIs and sales targets.
- Outstanding communication and interpersonal skills.

**What We Offer**:

- Competitive salary with paid overtime, monthly bonuses, and a weekly travel allowance.
- Work-life balance with at least one weekend day off every week.
- A supportive team environment that values collaboration and growth.
- 50% staff discount on all our delicious products.

If you’re ready to lead a team, exceed customer expectations, and be a vital part of a thriving cafe, we want to hear from you

Pay: Up to $68,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Performance bonus

Work Location: In person

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