Customer Support Sales Representative

2 days ago

Cambridge, Australia Komatsu Full time

**The Opportunity**:
Join our Hobart team as a Customer Support Sales Representative, you'll use cutting-edge tools like CRM, EQP Care, and Komtrax to manage customer data, conduct professional meetings, and offer tailored Komatsu solutions. Proactively contribute to parts planning, collaborate across teams, and deliver outstanding value with every customer interaction. If you're proactive, customer-focused, and passionate about sales, join us and help drive growth and success.

**Key Responsibilities**:

- Identify opportunities within the customer base using tools like EQP Care, Komtrax, and opportunity files.
- Conduct professional customer meetings, following standard templates to deliver tailored, effective solutions.
- Offer Komatsu’s full product and service range by maintaining up-to-date product knowledge.
- Contribute to parts planning by updating tools post-visits and identifying stock adjustment needs.
- Share key insights with the business through accurate customer visit reports.

**Skills and qualifications we are seeking**:

- Prior experience with the heavy vehicle and equipment parts desirable
- Previous experience in a similar Customer Support or Sales role with a customer focused approach
- The ability to build and maintain professional relationships with internal and external stakeholders
- Proficient in utilising Microsoft Office Suite and CRM.
- Proven track record from a similar environment achieving sales targets
- Ultimately we are seeking a team player who can adapt quickly and bring dedication to the role

**Benefits for you**
- A competitive salary, commission & super, fully expensed company car, laptop & phone.

**Komatsu Benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Company funded Income Protection Insurance
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents

**Role Located**:Hobart
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._

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