Centre Manager

**_Shaping the future of real estate for a better world_**

**_ At JLL, we see a Brighter Way_** **_forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working._**

**_ We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way._**

**_ JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat._**

**What this Opportunity involves**:
A rare Centre Manager role has become available to drive a portfolio of 9 neighbourhood centres for our client with a combined NLA of circa 43,000 sqm and 147 tenants.

The position is senior within the asset management and leadership team, collaborating with the Engineering Operations Services & Finance teams, along with the Commercial team to deliver upon KPI's for the client.

The role directly oversees functions including the compilation and delivery of business plans, budgets and forecasts, exceptional reporting, retail lease compliance including all lease associated payments, debt management, retail store liaison, marketing strategy and event execution, regular & accurate client reporting and stakeholder management.

**An Overview of the role**:

- Ensure your staff and contractors are working in proper efficient working environments, including but not limited to the adherence to Occupational Health and Safety requirements, proper IT systems, and efficient equipment.
- Prepare all relevant documentation as required, in accordance with the Leasing Policy.
- Ensure that all rentals, outgoings, turnover rental, promotion levy’s, tenant electricity and any other tenant recoverable are collected by the due date as specified in the lease.
- Ensure that you have a constant understanding of any arrears and are aggressively acting to reduce these. Ensure that your client and colleagues receive reporting as required on these.
- Prepare and implement the centres Business Plan, Income and Expenditure Budget and any client additional reporting required in accordance with the timeline established by the Account Director.
- Be fully conversant with all relevant Legislation relevant to the property. Liaise with the owner’s solicitors regarding standard documentation.
- Ensure that an ongoing fit out upgrade program is in place, and support is provided to the client and or the clients consultants retail design team to facilitate tenant’s fit out works.

**Sounds like you? This is what we are looking for**:

- Advanced team leadership with demonstrated high EQ & IQ passionate about the growth and development of people
- Proven experience as a Retail Centre Manager
- Collaborative and inclusive mindset to work with multiple stakeholders with values of the whole is greater than the sum of its parts
- Strategic visioning to add value to the bottom line
- Senior level with strong financial acumen
- Desirable advanced understanding of retail leasing to support the leasing manager and asset strategy
- Sets stretch targets for self and others, and rigorously monitors and manages individual and team performance.
- Sees beyond the boundaries of division or role, proactively leading and engaging in collaborative working culture to drive performance excellence.
- Can make tough decisions and solution-based recommendations to clients to resolve problems and/or improve operations and asset value.
- Actively searches out improvement opportunities and empowers team to implement them.
- Promote open, constructive, and collaborative relations within all levels of JLL and client.
- Gains respect of JLL people, client, and where appropriate with the broader business community.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.