Content Specialist

THE ROLE

This is a part-time, 10-month fixed-term role, to cover our team member’s maternity leave. Ideally, you’ll be available to work three, five-hour days.

Reporting to the Content Manager Lead who is based in Melb, this role offers the flexibility to be based in either our Melbourne or Sydney office (in the heart of the CBDs) and the option to work remotely as required. Some occasional interstate travel may be required.

As Content Specialist, you will create and manage content across your portfolio where you will put the customer at the centre of their universe. You won’t be afraid to use your deft touch to transform our content '“ which could be anything from an informative retailer opening hours post to an in-depth International Women’s Day interview series '“ and connect deeply with our target audience.

In collaboration with the team, you will maintain the content schedules for your portfolio, all the while upholding a standard of high-calibre, useful, relevant and exclusive content all aimed at engaging with the customer and bringing them back for more.

You will champion the brand and style guidelines of your high-profile content by editing and proofreading all the contributed content on a daily basis, ensuring every article is free of error, reads like a dream, and drives results.

WHO ARE WE?

We’re Equiem - a global leader in property technology (‘proptech’). We launched the world’s first tenant experience app for office buildings - a key innovation that helps commercial landlords digitize their buildings and make them exciting, productive and vibrant places to work. Imagine your dream work environment - that is what we help deliver.

Equiem started with two employees and one building in 2011. Today, we have 150+ staff and our app is live in 600+ buildings across Australia, the UK, the US, Ireland and Canada - including many of the world’s most recognisable skyscrapers and campuses.

Nothing like our product previously existed. It helped revolutionize how landlords engaged with their customers - the people in the building, creating a new category of technology called ‘tenant experience’. Today, ‘TenX’ is a key component of a modern landlord’s strategy.

We’re established, but we’ve worked hard to retain the best aspects of our start-up culture. This means everyone has a voice, enjoys great self-rule, and is able to make a genuine impact on our business.

WHO ARE YOU?

You:

- are equal parts, content strategist and copywriter. Clever phrases and creative concepts aren't all you care about. You're passionate about developing effective strategy, programming the right messages and themes, determining message hierarchies, and developing user experiences that are aligned with a client’s strategic initiatives.
- get excited about Venn diagrams, particularly when they say words like communication, data, and connection.
- edit and write content to inform, improve user experiences and boost engagement by hitting the sweet spot of audience needs and client motivations.
- perceive how to transform raw text into an effective content piece by imagining the reader’s needs.
- are resourceful in solving problems and finding information.
- sweat the small stuff and are methodical and meticulous, and you make the connections others wouldn’t because of your immaculate attention to detail.
- nail the basics - organising, prioritising, and meeting deadlines. You can keep track of numerous multi-stage projects over extended periods.

THE KEY ESSENTIALS
- ~two years copywriting/campaign management/content strategy experience preferably in the retail, content and lifestyle space
- Bachelor's degree or higher in English, Communications, PR, Journalism, Professional Writing, Publishing & Editing or a related field
- Possess exceptional writing and editing skills and be able to back this with examples of your work
- Strong organisational skills, proven ability to meet deadlines, cleverly program content and prioritise tasks accordingly, with a commitment to systems and processes that adhere to editorial workflow principals

You possess a go-getter attitude, solutions-based approach and enthusiasm for fostering positive and caring team morale. You demonstrate patience and compassion when working with and delivering feedback to others, and are comfortable in accepting feedback directed at you and your work.

If you have the initiative to take ownership of tasks, embrace change, are super flexible in a fast-paced environment and are looking to work in a small team that will challenge AND support you; are curious and kind with a ripper sense of humour...let's talk.

WHAT’S IN IT FOR YOU?

In return, we offer a fun, cohesive and flexible working environment with a team that thrives on achieving the ambitions we aim for, plus:

- Chance to join an experienced SaaS team who are respected and empowered to initiate change
- Grow your career in a world-class, progressive business, wi