Broker Manager

Primary Details

Time Type: Full time

Worker Type: Employee- Location: Brisbane- Type: Permanent, full time- Hybrid role, Happy to talk flexible working

The opportunity

We have an opportunity to join our Broker Distribution Team as Broker Manager in Brisbane. Reporting to the Broker Relationship Lead, you will drive growth with a focus on delivering excellent customer outcomes and high service standards. You will partner with our key strategic partners in the region to profitably grow the business and deliver agreed business plans. You will work closely with the National Relationship Leads, Commercial Underwriting and Claims teams, as well as a number of other key stakeholders.

Your new role

As a Broker Manager you will work with the Broker Relationship Lead to develop account plans for our strategic partners in QLD, proactively develop key relationships and analyse current trends and growth opportunities within the portfolio. You will also;- Implement a broker visitation schedule with a focus on value for both external partners and internal stakeholders.- Gain a strong understanding of internal business priorities by building a close rapport with key stakeholders inclusive of the Claims and Underwriting teams.- Use Data and Analytics tools to help with performance management and decisions for strategic growth and retention- Identify new business growth opportunities and multi-line cross-sells to maximise penetration of client base and improve product density within negotiated product lines- Represent QBE’s interests with internal and external stakeholders through support and participation in industry and corporate events

About you

To be successful in this role you will need to have Account Management and Sales Pipelining experience. You will also have;- Previous experience as a BDM/Account Manager within Insurance or Financial Services- Outstanding Customer Service and Relationship Building skills- Ability to lead by influence with Brokers and Underwriters- Strong communication and negotiation skills- Ability to work in a team environment by supporting and developing team members- Product knowledge and understanding to engage intermediaries and fulfil growth opportunities

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too? Your career at QBE — let’s make it happen

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice- 18 weeks’ gender-equal flexible leave for all new parents, including paid super- The ability to maximise retirement savings through voluntary super contributions and company matching- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums-
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:
- 2021 LinkedIn Top Employer & HRD Employer of Choice- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards- Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion- Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)- Family First accredited employer since 2021

APPLY NOW and let’s make it happen

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at

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