Field Service Technician

17 hours ago


Willawong, Australia Dematic Pty. Ltd. Full time

**What we offer**:
**Career Development**

We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic’s history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.

**Competitive Compensation and Benefits**
Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.

**Pay Transparency**

Dematic is committed to pay transparency. As such, Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic’s legal duty to furnish information.

**Global Opportunities**

As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.

**Tasks and Qualifications**:
**The Opportunity**

We currently have an exciting opportunity for a motivated and talented **mechanical fitter **to join our team as a **Field Service Technician in Brisbane **.

This is a hands on customer service role that requires a self-motivated and customer focused individual and has the following key responsibilities and benefits:

- Deliver 24x7 national support - including contract repair, preventative maintenance, installations and emergency breakdown services for Dematic customers in the Brisbane / QLD region
- Troubleshooting and problem solving mechanical/electrical faults on high tech automated material handling equipment and Automated Guided Vehicle (AGV)
- Mon to Fri - with weekend work available
- On call roster: 1 week in every 7 with overtime paid
- Regular weekend overtime available - suitable to someone who is flexible to commit to working additional hours
- Occasional remote travel required (expenses paid)
- Attractive remuneration package with outstanding overtime opportunities are on offer as well as outstanding career development opportunities
- Fully maintained Tool of trade company vehicle provided, as well as tools, laptop, mobile and uniform are supplied

**What We Are Looking For**
- Mechanical Fitter trade qualification (Australian recognised is mandatory)
- Restricted Electrical Licence is highly regarded
- Current driver’s licence
- Experience working with automation and material handling equipment (e.g. conveyors and forklift maintenance)
- Experience in computerised maintenance systems CMMS like (MEX)
- Ability to work autonomously, solve problems quickly and be results driven
- Strong safety focus including understanding of WHS requirements and adopting safe work practices
- Strong customer focus and excellent verbal, written and inter-personal communication skills
- Great team player who is able to work collaboratively and build and maintain effective on-going relationships

**How To Apply**

Please note that as part of the recruitment process for this position, suitable applicants will be required to complete a police background check and pre-employment medical testing including drug and alcohol screening.

**_Dematic is committed to proving equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment._



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