Family Services Manager

1 day ago

Leppington, Australia Invocare Full time

InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

**About you**

You are highly customer focused and have led service delivery teams. This could be either gained in face to face in industries such as retail or hospitality or in a call centre. You have the ability to sell products and services in a caring and sensitive way and can demonstrate your track record meeting and exceeding KPI’s and if you are looking to be challenged in a new role and industry then read on.

**About the role**

Reporting to the Parks and Gardens Manager you will have a responsibility leading the Park sales team. You will be working directly with client families helping them to decide on both pre need and at need memorialisation. This is an essential service we offer and the team’s role is to understand and deliver solutions to people at a sensitive and critical time. The rewards of the role can be both personal and financial. Your experience will be varied but you do need to have previous staff supervision experience, good computer skills and a “can do attitude”.

What skills and experience do you need?
- Experience in a service-driven organisation or ability to quickly learn the functions of the job
- Current unrestricted driver’s license
- Be at ease with death, the expression of grief and handling deceased people
- Developing and motivating a sales team including adherence to a structured sales program with a proven track record in direct sales, marketing and networking
- The ability to sell products and services with confidence
- A proven track record in direct sales, marketing and networking
- Absolute customer focus, and able to communicate and respond effectively to all levels of the public
- Strong attention to details and the ability to follow directionSensitivity, along with a comfort to circumstances involving grieving people, and their values and beliefs

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assistant ProgramWe are a diverse workplace and equal opportunity employer

**How to Apply**:
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.

  • Family Services Supervisor

    1 week ago

    Leppington, Australia Invocare Full time

    InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing. **About you** You are highly customer focused and have led service delivery teams. This could be either gained inn face to face in industries such as...

  • service manager

    24 hours ago

    Leppington, New South Wales, Australia DLM PLANT HIRE PTY LTD Full time $80,000 - $120,000 per year

    DLM Plant Hire is a family owned and operated machinery and equipment rental business located in Leppington. Due to company expansion, we are currently seeking an experienced Service Manager in the Plant Hire Industry to assist with our day to day operations of our Company.About us;DLM Plant Hire specialise in dry hire and sales of earthmoving plant...

  • Customer Service

    7 days ago

    Leppington, New South Wales, Australia Frostbland Full time $50,000 - $70,000 per year

    Customer Service – Sales SupportLocation: Leppington Sydney, NSWFull-Time | On-Site |Health & Beauty IndustryJoin a dynamic, growing business representing some of Australia's most loved beauty and wellness brands. Frostbland is an industry leader in sales, marketing, and distribution with a proud history of innovation, collaboration, and partnership...

  • Administration/office Assistant

    2 weeks ago

    Leppington, Australia Piperight Services Full time

    We are a family-owned and operated business with over 30 years of experience in our industry, and we are currently seeking a part-time/casual office assistant to join our team. As an integral member of our team, you will be responsible for a range of administrative tasks, including updating safety records and documents, general office duties, liaising with...

  • Arabic/assyrian Support Worker

    5 days ago

    Leppington, Australia Alpha Omega Aged Care and Disability Services Full time

    Alpha Omega Aged Care and Disability Service is hiring support workers in a casual or part time permanent basis. **Position Purpose**: To assist elderly and disability clients in performing daily tasks and improve overall independence and wellbeing in a home or community setting. Location: SouthWest, Western Sydney and InnerWest. **Job...

  • Assistant Manager

    1 week ago

    Leppington, Australia Scribbles and Giggles Childcare Centre Full time

    Are you a passionate and driven Educator looking for an opportunity to step in a leadership role and advance in your career? We are a family-owned organisation and treat our team members like a family! We provide a high standard inhouse and external professional development so you can continuously learn and grow; We are fun, exciting, and motivating; We...

  • Customer Service Team Member

    2 weeks ago

    Leppington, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Centre Manager

    3 days ago

    Leppington, Australia Aspire OSHC Full time

    ASPIRE OSHC is an Outside School Hours Care provider providing before, after school care, and vacation care. ASPIRE OSHC is a Child Safe Organisation. Programs being offered provide children with a safe, enjoyable, and supervised space for learning, playing, and more specifically, making friends while parents are away for work or other commitments. ASPIRE...

  • Pharmacy Assistant Lv 1

    2 weeks ago

    Leppington, New South Wales, Australia CW Retail Services Pty Ltd Full time $40,000 - $60,000 per year

    Retail Pharmacy Assistant - Chemist Warehouse Emerald Hills - Chemist Warehouse Emerald Hills About the opportunity  This is an exciting opportunity for  Retail Pharmacy Assistant to join our fast-paced, growing business.  With part-time, full-time and casual working hours available across our store network, the right opportunity is closer than you...

  • Gaming Manager

    5 days ago

    Leppington, Australia ALH Hotels Full time

    About the Role **Gaming Manager | Lockies Hotel | Dream big with us!** “Let’s go to the pub!” Chances are, it’s one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub’s story. As our collaborative Gaming Manager, you’ll lead the way...