House Manager

**Are you an experienced social, youth or support worker or team leader ready to take on a challenging, yet rewarding role of House Supervisor?**

**About Us**

Treehouse Innovative Families is a designated agency. We have been supporting young people in care since 2014 throughout NSW. At Treehouse we are dedicated to establishing 'innovative families,' unique living arrangements that unite trained professionals with children and young people who have endured trauma, neglect, or abuse. We work closely with the young people in our care, guiding them on their journey towards healing from their past experiences. We provide a secure environment where they can establish connections, build trust, and gradually move away from survival mode.

We distinguish ourselves from traditional residential care models through a unique approach. Each of our residences is meticulously designed to cater to the distinct needs of individual young persons, and when possible, their siblings. This tailored approach ensures that our care is not only effective but also responsive to the specific circumstances of each child. Our mission is to nurture and empower them to cultivate their identity and self-esteem, promoting their overall well-being—physically, emotionally, socially, and psychologically. Through our efforts, we aim to equip them with the tools they need to enhance their present and future lives.

**The Opportunity**

The House Supervisor plays a pivotal role in delivering exceptional residential care services based on a therapeutic and trauma-informed model. This position involves leading and overseeing a dedicated team of Therapeutic Carers to nurture children and young people in alignment with their case management plans. The House Supervisor is responsible for managing the daily operations of two residences, as well as contributing to the recruitment, development, and retention of our carers. This position works under the general direction of the area manager.
- This is primarily a Monday-Friday role where core responsibilities include:_
- Be actively present in the home environment, and provide role modelling, coaching, and mentoring for Therapeutic Carers.
- Consistently engaging with the children/young people of the house on both an individual AND group level.
- Maintain and manage rosters and appropriate staffing levels.
- Manage, support and provide reflective supervision (and debriefs where applicable) to a team of Therapeutic Carers.
- Cover shifts in the house if all options are exhausted.
- Complete inductions with new Therapeutic Carers before rostering them onto shifts.
- Liaising with the young person's school and case management agencies.
- Conduct 3-month probations and annual/bi-annual reviews with direct reports.
- Oversee the running of the house and ensure policies and procedures are being followed, I.e. case notes.
- Conduct interviews for prospective Therapeutic Carers in consultation with HR
- Assume responsibility of the YP’s enrolments (co-curricular activities, etc.), appointments and general paperwork.
- Manage the weekly house budget.
- Work closely with management to support the smooth operations of Treehouse and ensure compliance with our obligations.

**Why work for Treehouse Innovative Families?**
- Attractive permanent award remuneration plus penalties and 11.5% superannuation.
- Comprehensive initial and ongoing training and development, making this role suitable for both team leaders, case managers OR experienced carers looking to make their next move.
- Full access to an internal learning and development officer and modern training platform. You will have access to training opportunities such as Therapeutic Crisis Intervention and Mental Health first aid all for free
- Fantastic and fun wellbeing initiatives such as an Employee Wellness Program, Annual end of year party and team events.
- Free and confidential accessibility to our amazing Employee Wellness Program (Sonder) with family access too
- Monthly group and individual Supervision with our qualified and knowledgeable specialist Area Managers.
- The opportunity to be part of a diverse and passionate team (that feels like a family) working in a challenging role, making a real impact on the lives of young people.

**Selection Criteria/Requirements**
- Valid NSW Paid Working with Children Check and National Police Check or being willing and eligible to obtain one prior to commencement
- Up to date First Aid or willing to obtain.
- Valid Australian Drivers Licence
- A relevant Bachelor’s Degree, Diploma or Certification (Community Services, Youth Work, Social Work, etc.)
- 3+ years of experience working with young people/children in a residential care or OOHC setting.
- 1+ years experience managing staff who regularly face crisis situations in the course of their work.
- Knowledge and demonstrated experience to work within the relevant legislation, Out of Home Care Standards, policies, and procedures
- Excellent oral and writte