Operations Support Manager

**Description**:
At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments and practices in our state-of-the-art, purpose-built centres.
For us, it comes down to the little things and that is why our offering is unique. In our 70 centres throughout Australia, the children are supported by teams that genuinely care about their learning experience and our Green Leaves Commitments are at the heart of what we do:

- Child safety - keeping children safe through effective policies and procedures as well as active supervision and transitioning of children, are core to ensuring children's safety.
- Family connections - we are committed to creating genuine connections with our families and being an active part of our community.
- Team - we strive to create and foster a positive, open and respectful environment where all team members feel valued, empowered and recognised.
- Learning environments - our centres are unique and purpose-built. Each one features innovative learning resources and play areas that ignite children's curiosity to explore, engage and grow.
- Centre presentation - our learning hubs and play areas are at the heart of our centres. We respect and care for our centre and the environments we share.
- Performance - the Green Leaves team is committed to raising the benchmark for early education and care. We believe in continuous improvement and actively look for ways to elevate each centre's overall performance.

The Operations Support Manager is a key leader in our business who ensures our Commitments are embedded across a dedicated patch of Centres. Reporting to the State Operations Manager based in Brisbane, this role is part of a dynamic growing team with decades of sector knowledge and experience. In this role, you can take pleasure in inspiring, mentoring, guiding and supporting a team of Centre Directors and Educators.
**Day to day you will**:

- Be responsible for overseeing around five to six centres across metropolitan Brisbane and two in NSW.
- Work alongside our Centre Directors and teams to uphold the Green Leaves Commitments;
- Bring your vision for excellence and continuous improvement to what we do;
- Drive business outcomes, high performance and accountability for results within your centres;
- Use your strong knowledge in Education and Care national regulations, National Quality Standards and Early Years Learning Framework to ensure compliance and performance;
- Share your wealth of Early Learning knowledge and experience for the betterment of your teams;
- Lead and support the opening of new centres across the group;
- Develop, facilitate and deliver training across the group;
- Contribute to and build a positive reputation for Green Leaves in the market;
- Actively network with internal stakeholders and external bodies within the sector; and
- Travel regularly to a range of Centres and sites located across Brisbane, and potentially mid-north coast NSW.

**You will hold**:

- At least 3-5 years of experience in a similar role
- At least a Diploma/Advanced Diploma in Children's Services or Bachelor of Education (Early Childhood)
- A valid Working with Children Check
- Additional Child Protection Training, in line with section 162A of the Education and Care Services National Law and the Queensland Government. Completion of 1 of the following courses will ensure compliance; CHCPRT025, CHCPRT001, CHCPRT026, CHCPRT002 or CHCECE057 (or willingness to obtain before commencement)
- A strong understanding of Regulations/Legislations including state variations, plus Early Years Learning Framework (EYLF) and National Quality Standards (NQS), QKLG knowledge
- Strong leadership and commercial experience, with experience managing a group of Centre Directors highly desirable
- Proven experience and ability to lead, motivate and develop a team
- The ability to stay calm and considered in the face of anything
- High standards, and a focus on excellence
- Food Safety Supervisor Training
- A professional standard of written and verbal communication and interpersonal skills
- The ability to self-manage time with broad and conflicting priorities
- Relationships focus
- Strong computer skills and systems knowledge across systems including Qikkids, as well as CCSS and ISS.

**In return, we offer you**:

- The opportunity to be a part of a progressive and forward-thinking organisation in a high-growth phase
- A respectful work environment where you are valued for being a collaborative contributor
- A rewarding and empowering role, that enables you to learn and grow within the group, with support from dedicated and talented senior professionals
- Comprehensive induction and ongoing professional career development and support from a collaborative Senior Leadership and Operations team
- A fully maintained company vehicle, laptop, iPad and mobile phone
- A generous salary package based on individual skills and experience
- A reward & recognition program de