Head of Telesales

1 week ago

Melbourne, Australia Corpay Full time

What We Need
Corpay is currently looking to hire a Head of TeleSales. This position falls under our Cross-Border line of business and will be located in our Melbourne, Australia location. This key position is responsible to ensure all assigned BDA’s are reaching and/or exceeding activity and business targets on a daily, monthly, quarterly and annual basis. This position is there to provide consistent training, incentive and energy to the assigned sales force in their daily activities. Reporting directly to the VP of Sales, you will collaborate closely with Sales, Business Development, Dealing, and various shared services teams and contribute to the team's overall success
How We Work
As an Head of TeleSales you will be expected to work in our Melbourne, Australia office. Corpay will set you up for success by providing:

- Assigned workspace in Melbourne, Australia
- Company-issued equipment
- Formal, hands-on training

Roles Responsibilities
- Regular meetings with Management to identify the daily issues of concern among the sales staff and to perform an action plan.
- Work one-to-one with assigned individual sales employees - providing training, mentoring and coaching to ensure quality and productivity.
- Work with staff on individual sales pitch and capturing business
- Work with staff on achieving and maintaining a high level of customer satisfaction
- Review and manage call numbers for all assigned staff
- Review current book for potential revenue generation
- Review sales strategies for client generation
- Other duties as assigned.

**Authority**:

- Authorized to select and hire sales staff
- Authorized to mentor, train, counsel and coach staff.

**Accountability**:

- Reports to VP of Sales
- Accountable to provide excellent management support to assigned sales staff
- Accountable for reaching and/or exceeding set target
- Accountable to ensuring that assigned staff meet and/or exceed their assigned targets.

Qualifications & Skills
- Hands-on knowledge of association’s needs and capabilities.
- Demonstrated problem solving and negotiation skills.
- Excellent formal presentation skills before both small and large groups.
- Excellent oral and written communication skills.
- Experience managing large team and diverse product offerings.
- Coaching/mentoring experience with less senior sales staff.

Benefits & Perks
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes

This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range varies depending on a number of factors, including but not limited to skill sets, experience, training, licensure and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets.
Equal Opportunity/Affirmative Action Employer
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
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