Administration Officer

2 weeks ago

Melbourne, Australia John Fawkner Private Hospital Full time

Are you energetic, customer service focused and love working with people? Then this is the role for you

John Fawkner Private Hospital is an administration officer to join our team on a part time basis in our consulting suites. You will play a key role working within our supportive team to ensure our patients have a positive experience during their care.

This is a part time role - 3 days per week working shifts (Wednesday, Thursday and Fridays) no weekend work

**About us**
John Fawkner Private Hospital is a fully accredited 186-bed acute care facility providing a comprehensive range of surgical, medical, cancer and critical care services. Equipped with advanced medical, surgical and diagnostic technology, John Fawkner Private is focused on meeting the growing healthcare needs of patients in our local community and surrounding regions.

The Hospital has an established reputation as a leading healthcare provider, achieving recognition in many specialties throughout the years. Specialising in Cardiology, Orthopaedics, General Surgery and Cancer, the Hospital provides a comprehensive range of onsite medical and surgical services and delivering the highest standard in all areas of health care.

John Fawkner Private Hospital has a long established tradition for providing quality healthcare to our local community, the veteran community and patients travelling from regional northwest Victoria.

**As an administration officer -**Consulting Suites your responsibilities will include**:

- Perform a broad range of administration duties including:

- Manage a busy reception desk and answering and redirecting calls
- Support our Doctors and patients across our consulting suites
- Organise appointments and prepare admission paperwork
- Daily and monthly reports
- Patient Billing and Receipting/Medicare rebate
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

**Essential Criteria**:

- Authority to Work in Australia
- 1-year administration experience, medical reception/administration desirable
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)

**Why Healthscope?**
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Discounted health insurance
- Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

**_ Come and be the difference in our patient's lives._**

**Applications close**: 29/07/25

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