Membership Coordinator

3 days ago

Penrith, Australia Penrith Rugby League Full time

We have an exciting opportunity available for energetic and passionate individuals to join the Penrith Panthers Membership team, as a Membership Coordinator, on a full-time basis.

You will be an exceptional team player with strong product knowledge and will thrive to make sure our members are the number one priority. You will be responsible for the coordination of Membership operations and assist customers with their purchases and enquires. You will engage customers with your enthusiasm and passion for your products, and will maintain high levels of customer service at all times.

**Enjoying various tasks, your main duties will include, however are not limited to**:

- Driving revenue from Membership sales
- Extensive product knowledge of the Membership program
- Coordination of Membership operations including payment plan processing, Member pack fulfilment, seating allocations and Member events
- Assisting in the ticketing builds and allocation of ticketing for game days
- Identifying and generating areas for Membership growth
- Membership enquiries are responded to and actioned within 24 hours
- Enhance customer service standards include upselling where possible

**To be successful in this role, you will possess the following**:
Desirable:

- Experience in Membership
- Experience in Membership software Archtics
- Experience in Mber+ fulfilment
- Experience in financial record keeping

Necessary:

- Strong organisational ability with excellent communication and customer service skills;
- Excellent computer skills including database management, ticketing systems and MS Office;
- Ability to provide accurate service in a timely manner to customers;
- Possess strong attention to detail and;
- Ability and initiative to work efficiently and pro-actively, either autonomously or in a team.

As the first point of contact, you will be the face of Panthers for many of our members who are renewing their memberships, or joining Panthers for the first time. You will thrive in a busy team environment and enjoy using your outstanding customer service skills to provide members with the best possible experience. Along with a high standard of personal grooming, you will take pride in your appearance and your workplace. You will have the drive and passion to work in a fast-paced environment and have a passion for Rugby League or sport in general. You will have a positive, outgoing and energetic approach to work and be exceptionally well groomed at all times. You will need to be available within business hours, including weekends, and public holidays.

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply

  • Membership Coordinator

    1 day ago

    Penrith, Australia Penrith Rugby League Full time

    We have an exciting opportunity available for energetic and passionate individuals to join the Penrith Panthers Membership team, as a Membership Coordinator, on a part time basis. You will be an exceptional team player with strong product knowledge and will thrive to make sure our members are the number one priority. You will be responsible for the...

  • Membership Coordinator

    22 hours ago

    Penrith NSW, Australia Penrith Rugby League Full time

    We have an exciting opportunity available for energetic and passionate individuals to join the Penrith Panthers Membership team, as a Membership Coordinator, on a full-time basis.You will be an exceptional team player with strong product knowledge and will thrive to make sure our members are the number one priority. You will be responsible for the...

  • Membership Coordinator Full Time

    23 hours ago

    Penrith Municipality, Australia Penrith Panthers Full time

    We have an exciting opportunity available for energetic and passionate individuals to join the Penrith Panthers Membership team, as a Membership Coordinator, on a full-time basis.You will be an exceptional team player with strong product knowledge and will thrive to make sure our members are the number one priority. You will be responsible for the...

  • Immediate Start: Membership Coordinator

    3 weeks ago

    Penrith City Council, Australia Panthers Glenbrook Full time

    We have an exciting opportunity available for energetic and passionate individuals to join the Penrith Panthers Membership team, as a Membership Coordinator, on a full-time basis. You will be an exceptional team player with strong product knowledge and will thrive to make sure our members are the number one priority. You will be responsible for the...

  • Marketing Communications Coordinator

    1 week ago

    Penrith, Australia Panthers Group Full time

    **Panthers Group has an exciting opportunity for a motivated and experienced marketing communications professional to join their vibrant, fast-paced Marketing Department.** **About the Role ** Panthers have an exciting opportunity for a motivated marketing communications professional with exceptional writing and organisational skills to join our Marketing...

  • Roster Coordinator Casual Penrith or St Leonards

    2 weeks ago

    Penrith, Australia HammondCare Full time

    **Provide, maintain and create the rostering/schedule for our Home Care Workers in the Eastern Region, to ensure our clients are properly cared for.** ***Roster Co-ordinator - **what's involved in the role?****: Casual opportunity for an experienced Roster Coordinator in our **Penrith Or St Leonards** office to work casually across the Morning or Afternoon...

  • Customer Engagement

    5 days ago

    Penrith, Australia Panthers Penrith Full time

    Panthers Penrith have an exciting and rare opportunity for an enthusiastic and customer service focused individual to join our Membership team on a Full Time permanent basis. As an integral member of our membership team, you will be tasked with meeting and greeting our members on a daily basis, providing regular information about what’s on at our great...

  • Oshc Assistant Coordinator Penrith South

    1 day ago

    Penrith South, Australia Junior Adventures Group Full time

    Description and Requirements Our Outside School Hours Care service, Penrith South OSHClub, is looking for a passionate Assistant Coordinator to assist with managing the service and providing engaging programs for our primary-age children. This is a permanent part-time opportunity offering 2 0 hours per week (guaranteed minimum) to assist with leading a team...

  • Care Partner

    2 weeks ago

    Penrith, Australia HammondCare Full time

    The role of _Care Partner _works within the Mission and Mission in Action of HammondCare and plays a pivotal role in supporting older adults to live independently and well in their own homes. The role is responsible for coordinating and reviewing care plans and supporting the **Client Care Operations Manager**in achieving strategic objectives and growing...

  • Gymnastics Coach

    2 weeks ago

    Penrith, Australia YMCA NSW Full time

    **Date**:21 Apr 2025 **Location**: Penrith, AU **Company**:YMCA NSW - **Be part of a well-established, passionate and committed gymnastics team**: - **Brand new site and state of the art facilities in June 2025!**: - **Build a professional relationship with families within the community** Are you passionate about gymnastics and love working with kids?...