Aps6 Program Officer

2 days ago

Canberra, Australia Onpoint 365 Full time

Long contract of 12 months with a possible 12 month extension
- Located in Canberra
- Competitive rates at an APS6 level

**Program Officer**
- **Long contract of 12 months with a possible 12 month extension**:

- **Located in Canberra**:

- **Competitive rates at an APS6 level**:

- **Baseline or ability to obtain**

Our Federal Government client is seeking a
**Program Officer** who can commence in August

**About the role**:

- Design, plan and undertake/conduct user research, observations and data analysis to gain critical information required to improve customer experience
- Analyse and synthesise findings to understand user experience, needs and motivations
- Transform findings into impactful artefacts across a variety of formats
- Use story-telling and visualisation to bring presentations and reports to life
- Work in collaboration with stakeholders and cultivate working relationships to ensure service and business improvements
- Develop and design effective and accessible services in line with agency principles

**Ideally you will have**:

- Prior experience in program delivery within a Government setting
- Strong internal and external stakeholder engagement skills
- Demonstrated high levels of analytical and problem-solving skills
- Strong written and verbal communication skills with the ability to communicate effectively for different audiences

**How to apply**:
Applications received after submission may be considered for similar roles.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
***

**Reference: 1270130

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