Call/contact Centre Operator

5 days ago

Sydney, Australia Rashotte HHBC Full time

Hudson is currently seeking Call/Contact Centre Operators for a Government Department based in Sydney Downtown.
- Immediate start
- Part Time hours 7 am - 1 pm
- Full Time hours 7 am - 3 pm
- Great organisation culture

Main duties:

- Update database to reflect changes to the status of customers and prospective customer
- Interpret callers' requirements, redirect calls to the appropriate area and respond to straight forward queries.
- Acting as an escalation point for more experienced Customer Services Officers, to assist in the re-direction and resolution of queries
- Various administrative duties to support the delivery of customer service
- Adhere to privacy and abide by code of conduct in relation to sensitive information

About you:

- Previous experience in an Administration /Customer Service role or call centre experience would be advantageous but not essential
- Ability to communicate with a diverse range of customers and willingness to help
- Proficient computer skills essential
- Ability to work cohesively as part of a team
- Good attention to detail
- Excellent written and verbal communication skills
- Fully vaccinated (triple) and full working rights in Australia
- Must be able to pass a Police Check

**Job Types**: Full-time, Part-time
Part-time hours: 25 per week

**Salary**: $32.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Work from home

Schedule:

- Monday to Friday
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Sydney City NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

  • Call or Contact Centre Operator

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Recruiting for a NSW government department who require multiple call centre operators. **Your new company** Fantastic opportunity to join a Government department which will see you on the front line for all customer enquiries. This department is looking for multiple call centre operators to resolve a high volume of inbound and outbound calls. **Your new...

  • Call or Contact Centre Operator

    9 hours ago

    Sydney Western Suburbs, Australia HAYS Full time

    High volume of roles anticipated within reputable State Govt clients across Sydney - register now! **Your new company** A number of our NSW government clients across Sydney (Sydney CBD, Parramatta) in some of the state's most reputable departments have notified us of high volume recruits currently going through approvals that will need to be turned around...

  • Contact Centre Operator

    2 days ago

    Sydney, Australia Hudson Australia Full time

    Hudson has partnered with a large government agency and is seeking customer service professionals to join their contact centre. In the role you will provide high quality generalist service to customers' enquiries in a courteous, accurate and efficient manner and complete the ad-hoc admin duties required. **Key tasks and responsibilities** - Assist with...

  • Head of Call Centre Operations

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Head of Contact Centre Operations with COMPETITIVE SALARY! **Your new company** **Your new role** This role provides leadership and coordination of the Travel Contact Centre. The role ensures the Management of Contact Centre resources to provide the first point of customer contact, sales and service, along with claims for the Travel team, Work2Cover. The...

  • Call Centre Operator

    3 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Whyalla Norrie SA 5608A casual position within Des's Whyalla Call Centre is now available for the right person.Join our friendly team that contributes towards providing a valuable service to your community.Opportunity to join a successful family-owned businessWork with a passionate and forward-thinking teamBenefit from full training and supportThis is a...

  • Call Centre Operator

    5 days ago

    North Sydney, Australia Timezone Full time

    Who is TEEG? TEEG (The Entertainment & Education Group) is one of the world’s largest entertainment brands and includes our brands Kingpin, Zone Bowling & Timezone. Worldwide we have over 300 entertainment venues; all devoted to creating remarkable experiences for our guests! Our Support Office is based in North Sydney and is a creative, collaborative &...

  • Client Contact

    2 days ago

    Sydney, Australia Serco Full time

    **Serco is a place where you can grow** Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: - Meaningful work supporting people returning home voluntarily -...

  • Call Centre Operator

    9 hours ago

    Sydney, Australia HAYLO People Full time

    Great career paths and opportunities for progression - Work with a supportive and fun team - Exciting Opportunity in Sydney CBD Location This is a fantastic role if you are looking to start your career and want to help people across the community. Our client is looking for a Receptionist/ Call Centre Operator who will be based in Sydney CBD. **The role** -...

  • Contact Centre Consultant

    3 days ago

    Sydney, New South Wales, Australia Buscojobs Part time

    Contact Centre Consultant - BlacktownLocation: Blacktown | State-Of-The-Art Contact CentreCommitment to ongoing training & developmentFree onsite parking | Monday to Friday, 9am to 3pmAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central...

  • Casual Call Centre Operator

    3 weeks ago

    Sydney, New South Wales, Australia Sprinklr Inc. Full time

    Join or sign in to find your next jobJoin to apply for the Casual Call Centre Operator role at Nielsen3 weeks ago Be among the first 25 applicantsJoin to apply for the Casual Call Centre Operator role at NielsenGet AI-powered advice on this job and more exclusive features.Company DescriptionAt Nielsen, we are passionate about our work to power a better media...