Injury Management Specialist

**Introduction**

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB as we continue through a period of exciting period of growth, transformation and change, since our re-entry into the NSW workers compensation (Nominal Insurer) scheme, And, we want YOU to be a part of it all

Gallagher Bassett’s service delivery model has been built to support **holistic** and **tailored** recovery and return to work (RTW) strategies to deliver superior outcomes. Our model focuses on **specialisation** and **segmentation** by injury type and claim duration, enabling alignment of the right skillset to the right role.

As an Injury Management Advisor, you will support the Claims teams in all aspects of medical management, including treatment, injury management planning and service provider liaison.

These roles provide exceptional opportunities to provide specialist support and grow your career in an exciting direction. In our expansion as a start up and disruptor to the current market, you will lend your experience to build and grow the technical expertise, operations and processes across the function.

**How you'll make an impact**
- Advise and provide case management support across a range of cases at various stages of their return to work journey;
- Engage with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers in order to achieve the best possible outcomes for all parties;
- Support the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical and rehabilitation support hubs;
- Contribute to excellent return to work outcomes and lead the end-to-end claims management life cycle;
- Coach and mentor case management personnel, and collaborate with our additional Mental Health, Recovery and RTW, and Technical support hubs;
- Collaborate with internal stakeholders around return to work and claims strategy;
- Participate in key business projects and initiatives.

**About you**
- Previous experience and qualifications in injury rehabilitation and/or case management; Experience in a workers compensation or insurer setting would be highly regarded;
- Tertiary qualifications in allied health, such as exercise physiology, physiotherapy, nursing, etc;
- Exceptional time management and organisational skills;
- Highly developed communication skills, with the ability to engage at all levels of organisation;
- A strategic mindset and approach to work;
- A strong sense of team and collaboration;
- A resilient attitude.

To be considered for this opportunity you must have right to live and work in Australia when applying.

Unsolicited agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock P