Practice Manager

**Introduction**:
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

**Description**:
About the role

Effectively implement the IUIH Model of Care through managing and coordinating staff and ensuring adequate resourcing. The Manager will assist staff to provide comprehensive health support services to clients with the aim to achieve improved health outcomes for all Aboriginal and Torres Strait Islander people.

Duties

Ensure the effective management of Primary Health services to ensure the delivery of best practice quality services, effective forward service planning, meeting of targets and management of priorities.

Identify opportunities to develop strong values based partnerships with other agencies.

Ensuring the collation and delivery of quantitative and qualitative reports and analyse data as part of service delivery trends.

Coordinate staff in accordance with Clinical Governance Framework, individual Position Descriptions and ATSICHS policies and procedures.

Provide daily support to staff addressing challenging and complex problems and act as a source of guidance for staff.

Ensure Clinic operates in accordance with relevant government legislations and AGPAL accreditation.

Develop and implement strategies, policies and procedures that are focused on continuous improvement of our service and the experience of our clients at ATSICHS.

Commit to a high level of quality management for ATSICHS through use of LogiQC quality management systems.

Identify and develop opportunities for integrated service delivery and pathways of care to improve access with and from existing ATSICHS health and social services.

Commit to ongoing continuous quality improvement processes with annual reviews into the efficiency of service provision.

Cultivating productive working relationships at all levels, which support the nurturing of internal and external relationships, facilitates cooperation, trust and respect, values differences and diversity and guides, mentors and focuses on the development of staff.

Asses the performance of staff ensuring opportunities for their personal and career development and the management of any performance issues that need to be addressed.

Assist in the shaping and growing of ATSICHS organisational culture that promotes teamwork, positive workplace culture, communication and engagement in a way that inspires a sense of purpose and direction.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Health Care team that will help you grow personally and professionally.

**Benefits**:

- Permanent full time position.
- Starting annual salary of $95,000 to $109,175 (depending on qualifications and experience).
- 11% Super + Not for Profit Salary Packaging (Increases your take home pay).

**Skills and Experiences**:
COVID-19 Requirement
- Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.

Essential
- Minimum two (2) years’ experience in managing a team in a Team Leader, Senior Clinician or Manager role
- Previous experience in overseeing and coordinating Primary Health processes and procedures

Desirable, but not mandatory
- Previous experience of working with Aboriginal and Torres Strait Islander clients.
- Demonstrated ability to meet targets and performance outcomes.
- Ability to lead, guide and manage people including the implementation of cultural change and change management opportunities.
- Ability to support and manage a continuous improvement model for achieving outcomes.

How to apply

Only successful applicants will be contacted.