Spare Parts Interpreter

2 weeks ago

Fairfield, Australia Komatsu Full time

**The Opportunity**:
An exciting opportunity has arisen_ _for a **Spare**_ _**Parts Interpreter/**_ _**Customer Support Representative** to join our Customer Support Centre at our Head office in Fairfield. This role provides high support to internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other duties include:

- Maintaining a high level of accuracy in part interpretation & order processing.
- Demonstrating an effective use in parts order & supply chain activities
- Establish and maintain effective channels of communication with all stakeholders.
- Cross-training in tasks outside normal duties to cover duties when other team members or branch staff are absent, on leave etc.
- Ensure KPIs are met.
- Provide regular feedback to customers on parts orders, backorders & delivery dates

This role can be part-time (minimum three days per week) or full-time.

**Salary/Wage Band**:$65,000 - $75,000 plus superannuation plus an annual bonus of 5%***

**Roster**: Starting & finishing between 7:30 - 19:30 & a rolling Saturday & public holiday

**Role Located**:Fairfield (Our head office with onsite café)

**Komatsu can provide you with the following**:

- Paid Parental Leave: 12 weeks of paid primary carer parental leave
- Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
- Financial: Komatsu Employee Referral Program offers a bonus of $5,000 if you successfully refer someone for a role, Income Protection options are available
- Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents

**Your Knowledge, Skills, and Abilities**:

- Parts interpreting experience in a high-volume (Essential)
- Able to work flexible roster pattern starting & finishing between 7:30 - 19:30 & a rolling Saturday & public holiday (Essential)
- Well-developed numeracy, written and oral communication skills (Essential)
- Strong problem-solving skills & with and attention to detail (Essential)
- Ability to prioritise competing work tasks (Essential)
- Intermediate computer skills, specifically Microsoft suite (Essential)
- Sound working knowledge of earth-moving equipment and strong mechanical aptitude (Desirable)
- An understanding of parts sales, logistics & supply chain (Desirable)
- Experience in inventory control and warehouse systems (Desirable)

A certificate III in Automotive Sales is highly desirable in this role.
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth._

  • Spare Parts Interpreter

    2 weeks ago

    Fairfield, Australia Komatsu Forklifts Australia Full time

    **About Us** Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth. Komatsu Forklift Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right...

  • Spare Parts Interpreter

    6 days ago

    Fairfield East, Australia Fairfield Wreckers Full time

    Fairfield Auto parts has a position available for a salesperson to join our friendly team - Pinnacle software experience preferably but not essential - clear english communication skills - automotive experience - great customer service attitude Pay: $65,000.00 - $80,000.00 per year Supplementary Pay: - Commission Work Location: In person

  • Customer Support Representative

    6 days ago

    Fairfield East, Australia Komatsu Full time

    The Opportunity: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other duties...

  • Customer Support Representative

    1 week ago

    Fairfield East, Australia Komatsu Full time

    **The Opportunity**: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other...

  • National Strategic Parts Manager

    2 weeks ago

    Fairfield, Australia Komatsu Full time

    **The Opportunity**: The purpose of the role is to manage and maintain slow-moving strategic inventory to support Komatsu products whilst also driving inventory improvement activities through purchasing control, aged inventory reduction and inventory obsolescence strategies. In addition to managing Strategic Inventory the role also manages KMC Inventory...

  • Parts Manager

    2 weeks ago

    Fairfield, Australia Motor Staff Full time

    Liverpool Area Location - Department Set-up Opportunity - $70k + Com + Car Allowance - **Liverpool Area Location**: - **Department Set-up Opportunity**: - **$70k + Com + Car Allowance** Our client is a multi-franchised new car dealership operation located in the Liverpool area of Sydney. They have a ground-floor opportunity for a senior Parts Interpreter...

  • Customer Support Representative

    1 week ago

    Fairfield, Australia Komatsu Full time

    **Exclusive Opportunity for a Customer Support Representative / Parts Interpreter** *** Job Share / Part Time Employment Now Available** Komatsu is the world’s largest original equipment manufacturer of mining, construction and utility equipment and are committed to the development of people. **What is a Customer Support Representative (CSR)?** As a...

  • Trade Counter Assistant

    7 days ago

    Fairfield, Australia Reece Group Full time

    Trade Counter Assistant - Fairfield **About Reece HVAC** We keep it cool (and warm) At Reece HVAC, we've got you covered all year long, whether you need heating in the winter or cooling in the summer. We offer a wide range of top-quality products from reputable brands, including mechanical services, air conditioning, spare parts, and heating & cooling...

  • Customer Support Administrator

    4 days ago

    Fairfield East, Australia Komatsu Full time

    Plenty of growth and development opportunities within a renowned global brand. - Fantastic employee benefits with a strong emphasis on work/life balance - Gain experience across spare parts, procurement and stock/inventory **The Opportunity**: As a Customer Support Administrator, you will be the first point of contact for all Internal and external customers...

  • Design Project Manager

    2 days ago

    Fairfield, Queensland, Australia beBeeCivil Full time $114,499 - $134,121

    Job Title: Design Services CoordinatorWe are seeking a highly skilled and experienced professional to fill the role of Design Services Coordinator. This position is available within our City Delivery Directorate and will play a key part in providing advice and making recommendations on civil design, traffic, transport, and road safety issues.The successful...