Client Services Officer

Division: Courts Tribunals and Service Delivery
- Location: Byron Bay, NSW, AU, 2481 Tweed Heads, NSW, AU, 2485 Lismore, NSW, AU, 2480
- Req ID: 74492

**Location: Lismore HUB (Tweed Heads, Byron Bay, and Lismore)**

**We are recruiting to fill ongoing full-time and temporary opportunities. A talent pool will be created for future ongoing and temporary roles.**

**Salary ranging from $73,522 - $79,931 per annum. Plus, employer contribution to superannuation and annual leave loading.**

**Your Role**

As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.

Court Services in New South Wales provide a range of essential functions to support the justice system and the community. These services ensure that the legal system operates smoothly and that individuals have access to justice and support throughout their court journey.

**What You’ll Do**

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.

Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services.

**You will also**:

- Support the efficient operation of the court, this includes effective communication with a wide range of stakeholders.
- Anticipate the requirements of the judiciary and other persons in the courtroom and provide a timely and effective response.
- Support the implementation of improved work practices and be able to work across different court jurisdictions.

To about what a Client Services Officer does to support the NSW Justice system click here or download the Client Services Officer Role Description

**What We’re Looking For**

People with great time management, organisational skills, and the ability to work in a fast-paced high volume work environment.

You are proficient with different technologies or can quickly learn and use technology.

Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment.

Click **here** for more Information about accepting a role within Court Services.
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters.**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are You Ready to Join Us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).

**Applications Close**Sunday 8th June 2025 at 11:59pm

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.