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Team Leader Records Management

3 weeks ago

Brisbane, Australia QLeave Full time

Overview
Team Leader Records Management opportunity at QLeave, Brisbane. Responsible for ensuring legal compliance in records creation, retention, and integrity. Lead audits, drive continuous improvement, and enhance record-keeping culture. Mentor Information Systems Coordinator. Requires expertise in ECM systems, organizational improvement, and team leadership. Competitive salary, benefits, and professional development opportunities.
Your contributionUsing your understanding and experience in records management you will:

- actively manage QLeave's Electronic Content Management (ECM) system and business records including registration, closure, storage, retrieval, archiving and destruction.
- ensure compliance of QLeave's record keeping system and practices with regulatory and accountability requirements, including the Public Records Act 2022, Queensland State Archives obligations, relevant Information Standards and QLeave's policies and procedures.
- provide advice to staff on standards to release information, records retention, information sharing and confidentiality, and provide support to the RTI/IP decision makers.
- advise, maintain, review and improve record management processes including, but not limited to, scanning, record structure, storage, retention (paper and electronic) and forms design.
- develop and coordinate the provision of enhanced training and awareness programs, and provide specialist support on the ECM system.
- have responsibility to enhance QLeave's record keeping compliance and record keeping culture, including through leading reviews of document control processes, policies and procedures, systems and documentation.
- identify trends and common problem areas that need to be addressed by proactively auditing, monitoring, and reporting to the Executive Leadership Team.
- drive initiatives to support continuous improvement activities.
- lead and mentor the Information Systems Coordinator.

This position reports to the Manager Governance Risk and Planning via the Principal Policy Officer and supervises one direct report, an Information Systems Coordinator.
What we are looking for QLeave appointments are merit-based and will be assessed by looking at what you have done previously, the knowledge, skills and experience you have built, your potential for development, and your personal qualities.

**For this role, we will consider your**:

- Demonstrate expert knowledge and relevant experience in information and records management, in a government context, using a relevant ECM system.
- Demonstrate achievements in leading organisational improvement programs in record keeping processes and governance to support organisational objectives.
- Demonstrate highly developed written, verbal, interpersonal and persuasive communication skills, including the ability to lead educational workshops as required.
- Develop and maintain productive working relationships to engage, negotiate and collaborate with diverse internal and external stakeholders.
- Analyse and develop sound solutions to existing and emerging issues.
- Demonstrate experience in supervising and mentoring a high-performing team in the day-to-day operations of the records and information management functions.

Interested in applying?
We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.
- a detailed resume outlining your qualifications, relevant experience and achievements
- a brief letter (1 - 2 page) highlighting your motivation for the role and evidence which demonstrates your ability to meet its specific requirements

**We offer**:

- Competitive salary and benefits (12.75% superannuation contributions and 17.5% leave loading), including generous leave entitlements and salary packaging options
- A progressive work environment that celebrates diversity, equity and inclusion, with Diversity Council Australia membership
- Health and well-being initiatives, including annual flu vaccinations, and an Employee Assistance Program including confidential counselling for employees and immediate family members
- Study assistance schemeThis work is licensed under a Creative Commons Attribution 3.0 Australia License.