Workplace Experience and Facilities Coordinator

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts, SILK Laser Clinics & SISU Health.

**About us**:
Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies.

Wesfarmers Health includes over 70 company-owned Priceline stores, 400+ Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. During this year, they also became majority stakeholder of digital health company, SISU Health. The division employs more than 3600 team members.

**What you’ll do**:
You will be a highly organised person who thrives in a fast-paced corporate environment. You will also be passionate about creating a seamless experience by developing sustainable systems and processes, showing high attention to detail, all while managing facilities and ensuring our office runs smoothly.

Other key responsibilities include but are not limited to:

- Act as the primary liaison with building management / concierge / contractors.
- Act as the First Point of Contact for guests and new team members arriving at our support office.
- Manage office access security cards for new and current team members, contractors and visitors.
- Log and manage building maintenance requests and coordinate contractors for these requests.
- Provide exceptional support for team members and managers with workspace requirements, including proactive problem solving and continuous process improvement.
- Ensure office spaces are maintained to a high standard.
- Manage couriers, incoming/outgoing mail, and office supplies.
- Support onboarding of new employees, including office inductions.
- Support Safety, Health & Wellbeing (SH&W) by participating in emergency warden and first aid training and being part of the SH&W Committee.
- Handle ad hoc administration tasks as required.

**What you’ll bring**:

- Excellent time management, organisation and attention to detail.
- Ability to work autonomously and use initiative to continuously improve processes.
- Ability to engage with and manage contractors and office / facilities projects.
- Demonstrated experience in Office Administration in a fast-paced corporate environment.
- Commitment to the delivery of excellent customer service for both internal and external stakeholders.
- Strong verbal and written communication skills.
- Intermediate proficiency in Microsoft Word, Excel and Outlook.
- Approachable and proactive in building relationships with a broad range of stakeholders.

**Why us?**
- Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
- Novated leasing options
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
- Beautiful outdoor terrace for work and recreation.
- Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
- Dedicated end of trip facilities (cycle racks, showers, lockers).

**Aboriginal and Torres Strait Islander Applicants**
- Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. _
- As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement._