Workplace Lead

Shaping the future of real estate for a better world_
- At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working._
- We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way._
- JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat._

**What this opportunity involves**:
As the Workplace Services Lead, you will be instrumental in driving our vision of “Creating inspirational, sustainable workplace experiences for our people and communities”. Design, communicate and deliver integrated, innovative and differentiated workplace solutions for our client.

You will be a visible and influential leader who is accountable for outstanding facilities and service delivery, as well as HSSE, client and customer interaction, and workplace modernisation as well as managing site-based teams.

**An Overview of the role**:

- Work with APAC Account Lead, client and key stakeholders in defining workplace strategies to support key concepts
- Develop and manage budgets in conjunction with APAC Account Director, Finance Director and site leads
- Be a change champion in reducing the carbon footprint through energy efficiency and the adoption of renewable energies to achieve the target of net zero by 2030
- Develop and lead a high performing team
- Oversee Site Managers and Subject Matter Experts work streams to support the delivery teams across the region
- Ensure consistent reporting and coordination regionally, using data to drive strategic decisions
- Manage the sub-regional FM delivery, ensuring standards are maintained and act as a point of contact
- Build and maintain strong client relationships, aligning goals and promoting 360 feedback
- Compliance and risk management delivery

**Sounds like you? This is what we are looking for**:

- Experienced in a senior account leadership role and have been responsible for complex account structures and is looking to take the next step
- Ability to influence, partner and operate strategically within a client relationship
- Energy and drive to develop a superior customer experience
- Understanding of current industry technology with a focus on future enhancements
- Excellent interpersonal and presentation skills
- Commercially and financially astute
- Proven leadership skills, inspiring, guiding and coaching team members and developing performance
- Confident in making difficult decisions within a complex environment
- Track record in generating growth and development

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.