Property Manager

Your story Are you a passionate, motivated, and collaborative Property Manager? Are you proud of both your technical skills and your excellent customer service? Maybe you’re motivated by helping owners take care of their most valuable assets and supporting tenants’ needs so they love where they live. If this mooooves you to shout, "holy cow, that's me", - then you might be the newest member of our Herd. Join us as our new Property Manager. Your wealth of knowledge and enthusiasm for the industry will be genuinely valued and trusted by our leadership, the team, and your customers. This role comes about due to significant growth in our business. We are refining our Property Management Herd under new management to create an award winning, high performing and happy team, to lead our clients towards greener pastures. Our story We're Purple Cow Real Estate: winner of REB's 2023 Boutique Independent Agency of the Year award, and top-recommended agency in Spring Mountain and Springfield Lakes. We pride ourselves on offering remarkable residential real estate and project development sales, and property management services - delivered with empathy and passion in a fun and unique way. Our priority is to create a diverse, inclusive, and fun workplace and community and achieve remarkable results for our customers. If you value Teamwork, Communication, Integrity, Excellence, and Care - you'll fit right in with our Herd. What you’ll enjoy You’ll feel supported by a team that includes a strong Leadership team, Business Development Manager, Trust accounting, Leasing Consultant, Inspections Support and Administrative support. We focus on teamwork, so you can focus on your portfolio and offer your customers a remarkable service. Some other reasons Purple Cow Real Estate is a rewarding place to work include: - Generous base salary above industry standards of $85,000 per year, plus superannuation super - Potential to earn additional bonus of $15k per year - Uncapped opportunity to earn referral incentivise Work hours 9am to 5pm Monday to Friday (start and finish times negotiable by mutual agreement) No weekend work required Opportunity to work from home 1 day per week Recognition of efforts by providing Free Food Friday One RAO (rostered afternoon off) per month Doona Day & Birthday leave A dynamic, fun, and professional team that promotes a positive and supportive culture Career development and training opportunities A supportive, innovative, and energetic leadership team, who loves to laugh & have fun Excellent office environment in the picturesque Springfield Lakes location (enjoy your lunch by the lake) Mobile phone & laptop provided and use of company vehicles during company hours Central location with easy access to amenities, with parking How you’ll succeed As a Purple Cow Property Manager, you’ll be in control of all aspects of your portfolio. Some of your day-to-day responsibilities will include: Managing a portfolio of 150-200 properties Exceptional service, advice and support to our landlords Focusing on building strong tenant relationships Maintaining strong supplier relationships Property optimisation including proactive maintenance management, account and invoice management, arrears management, timely lease renewals and efficient vacate processes Conducting inspections - entry and exits, with support for routines inspections Detailed record and task management using Property ME Dispute resolution and QCAT attending as required You will be supported to succeed with: A highly successful Leasing team, to ensure landlord satisfaction for vacancy rates Administrative support for maintenance, work orders and compliance Inspection support for routines, to minimise your workload Manager support with dispute resolution, insurance claims, QCAT and professional development Your remarkable qualities - Property Management experience essential - Commerical experience highly regarded, or a willingness to learn commercial management - Current Registration Certificate or Agent Licence is essential - _Certificate III including at least two years of on-the-job training, or Certificate IV_ - _Preferably, at least 3 years of experience as a Property Manager_ Previous use of PropertyMe, Inspection Express, Inspect Real Estate, Realworks and Flk It Over is desired Australian Driver's Licence is required Adaptive to change with an improvement growth mindset Excellent negotiation skills Exceptional telephone, written, and verbal communication skills are a must Legislative knowledge and understanding Enthusiastic and initiative-taking Enjoy working both autonomously and in a team Enthusiastic about property management You're a problem solver and solutions focused - you love thinking, 'how can we improve' and taking steps to provide Excellence across all areas of your work and the business. If you’re an experienced Property Manager excited to be part of a high-performing, fast-growing, an