Visitor Experience Officer

2 days ago

Melbourne, Australia CBRE Full time

**Visitor Experience Officer / Receptionist**

**Job ID**
- 226537

**Posted**
- 25-Jun-2025

**Role type**
- Full-time

**Areas of Interest**

Administrative, Customer Service, Facilities Management

**Location(s)**

Melbourne - Victoria - Australia

**Expression of Interest**

**Exciting Opportunity with a High End Investment Agency**

**Work for CBRE Global Workplace Solutions (GWS) who are leaders in the facilities management industry providing self delivery of technical/hard services.**

**Endless growth opportunities and career pathways within our business.**
- This role blends traditional reception responsibilities with broader workplace experience functions including events support, facilities coordination, and hospitality services. This role is for someone who cultivates a welcoming, professional, and service-driven culture onsite for this Client, aligned with CBRE’s high standards of client delivery.

**Key responsibilities**:

- Front of house responsibility; act as primary point of contact for all staff, guests and vendors - ensuring a seamless and welcoming arrival experience
- Concierge
- level service: provide personalised assistance for guests and staff, including transport bookings, catering arrangements and general location support.
- Meeting & Events coordination: oversaw the booking set up, and technology needs of meeting rooms, including AV, web conferencing and catering logistics.
- Workplace operations support: Collaborated with facilities and building services team to maintain cleanliness, safety and presentation of shared areas.
- Mail & Courier Management: handle inbound/outbound deliveries and liaised with couriers.
- Administrative support: provided day-to-day admin support to CBRE client services team.Culture and community contribution: support the creation of a vibrant people-first office culture by being responsive to daily workplace needs.**About you**:

- Experience with Front desk & Guest Services, meeting room management.
- Highly capable utilising Microsoft office suite
- Demonstrable experience with vendor relationship
- Strong communication skills

**Why Join CBRE?**
- At CBRE, people are the foundation of our success. We offer:

- Diverse career development opportunities.
- Flexible work arrangements to support work/life balance.
- A wide range of educational, financial, lifestyle, and wellbeing benefits.
- Access to corporate partnerships, discounts, and volunteer programs.
- A strong commitment to diversity, equity, and inclusion.

**Be Inspired to Join Us**
- We are building an inclusive culture where everyone feels safe, valued, and heard. When you belong, we all succeed.

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