Fulfilment Officer

1 week ago

Norwest Business Park, Australia Greenstone Full time

**Fulfilment Officer**

**Full Time** **-** 12 Month Contract**
- **_Leverage your administration, time management and organisation skills to support our customers_**:

- **_Shift commencement time of_** **_between 6:00am to 9:00am, Monday-Friday._**

Working in a close knit Fulfilment Team and reporting to the Fulfilment Manager, our Fulfilment Officer is responsible for the delivery of all customer communications and collateral via the mail system for all insurance policies sold and administered by Greenstone.

The role of the Fulfilment Officer is to ensure that all customer documents are printed, sorted and enveloped accurately and are sent to customers in a timely manner. The Fulfilment team also receives all inbound mail correspondence, which is passed onto the relevant business units for appropriate action.

**What are we looking for?**
- A team player, with the ability to assist others and communicate well to achieve common goals
- Attention to detail and a passion for quality outcomes
- High level of organisational skills
- Problem solving skills
- Timeliness - Being able to meet deadlines and manage multiple tasks at the one time
- Ability to work unsupervised by following processes
- Results and target driven
- Basic computer skills
- Drive, motivation and innovative thinking
- Ability to embrace change
- High level of aptitude in learning and retaining information
- Consistently demonstrating GFS values

**Desirable**
- Hard/soft copy administration skills and experience
- Experience working within a mail room environment or similar

**Our Promise to Our People**

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:
**What's in it for you?**
- Funded Induction product training and on-going coaching and support
- A subsidised on-site company cafe (weekly free lunch)
- Hybrid working week flexibility in office and working from home
- Company funded paid parental leave benefit (18 weeks)
- Health & well-being initiatives and programs including free access to on site gym facility
- Opportunity to take part in in-house leadership & emotional intelligence workshops
- Quarterly award functions and a grand annual conference to recognise our people
- Retail discounts e.g. movie tickets, Taronga Zoo entry, live shows + more
- Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

**Who is Greenstone?**

Greenstone distributes insurance products under trusted brands such as Real Insurance, RSPCA Pet Insurance, Guardian, Medibank, Woolworths, Guide Dogs Pet Insurance, Kogan Life Insurance, Australian Seniors Insurance Agency and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Great central location in Norwest Business Park, Bella Vista 2153 - only a short walk from Norwest Metro station (also direct bus access from Parramatta and Blacktown).

  • Service Desk Support Analyst

    1 week ago

    Norwest Business Park, Australia Inchcape Australia Full time

    **About Us**: Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for...

  • Administrative Coordinator

    5 days ago

    Norwest Business Park, Australia Rotary International Full time

    **Job Title**:Administrative Coordinator** **Area: Administration** **Reports to: Manager - International Office** **Location: South Pacific & Philippines Office with three (3) fixed work from home days** **Organization Overview** **Rotary’s Commitment to Diversity** As a global network that strives to build a world where people unite and take action...

  • Service Operations Specialist

    7 days ago

    Norwest Business Park, Australia Subaru Full time

    **About Us** Subaru Australia is the exclusive Australian importer and distributor of Subaru vehicles manufactured by Subaru Corporation. **Why should you make the move to Subaru?** Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our...

  • Service Desk Support Analyst

    1 week ago

    Norwest Business Park, Australia Inchcape Australia Full time

    **About Us**: Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for...

  • Expression of Interest

    2 weeks ago

    Norwest Business Park, Australia Greenstone Full time

    At Greenstone we are always keen to hear from people who have an interest in our customer based roles. Our departments fulfill the following roles: **OUR CUSTOMER CARE TEAM** The Customer Care team's focus is to help customers who are dishonoring payments or requesting to cancel their policies, and work with them to find a suitable solution to help maintain...

  • Mobile Cleaner

    3 days ago

    Norwest Business Park, Australia oOh! Full time

    **About oOh!**: oOh! is a leading operator in Australia and New Zealand’s fast-growing Out Of Home advertising industry and our purpose is to make public spaces better! We create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain and inspire. Our network is unparalleled, with a diverse...

  • Demand Fulfillment Planning and Logistics

    1 week ago

    Macquarie Park, Australia MSD Full time

    **Demand Fulfillment Planning and Logistics Specialist, ANZ** - ** Looking for a different challenge **as a Demand Fulfillment Planning and Logistics Specialist whereby you can utilise your skills? - ** Permanent Full-time **position with **competitive renumeration **and** benefits**: - ** Location**: AUS - New South Wales - Macquarie Park - Hybrid, work...

  • Administration Assistant

    2 weeks ago

    Norwest, Australia Kelly+Partners Full time

    ASX-listed Top 20 Accounting Firm - Part-Time or Full-Time role - Work close to home At Kelly+Partners, we operate with one clear mission: "to help our people, Private Business Owners, and the communities we work in be better off". We are committed to providing personal and professional growth opportunities to ensure all our team members are set up for a...

  • Customer Service Officer

    2 weeks ago

    Kings Park, Australia Pirtek Australia Full time

    **_The Company_** Pirtek, a proudly 100% privately owned Australian company with over 43 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth...

  • Customer Service Officer

    2 weeks ago

    Kings Park, Australia Pirtek Australia Full time

    **The Company** Pirtek, a proudly 100% privately owned Australian company with over 40 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth...