Client Success Specialist

5 hours ago

Sydney, Australia Insights Full time

Remote, Sydney

**Who are we?***:
Insights is a Global Learning and Development company with people at our heart. Our purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything that they do.

Our learning and development products are used by some of the biggest and most well-known brands in the world already helping them make the fundamental shifts that are required in the modern working environment.

We have recently created a global Client Success Specialist team to support our customers across the world and now is the time to expand that further into Australia. We are looking for an individual in and around the Sydney area to join in the home-based role.

***What's the role?***:
As a Client Success Specialist you will be a key member of the Account Management Team, partnering with the Sales Teams and your wider Insights network to support all stages of the customer journey.

You will take ownership of your aligned clients’ needs; proactively fostering and developing ongoing relationships and consistently meeting and surpassing their expectations

You will be highly engaged with client opportunities and support progression of opportunities and data accuracy through the stages of sale.

***What are we looking for?**:
You will have an outgoing nature, eager to build relationships and a desire to learn. You’ll have experience in a similar role with a natural ability to focus on sales and client objectives that are realistic, attainable, and measurable.

You will be a confident and proactive communicator, with acute listening skills; great at building relationships and working collaboratively across the business to ensure success.
You’ll have great analytical skills and be able to research, collate and utilise data to drive customer engagement.

You will be a flexible, pre-emptive, responsible self-starter and a team player who works calmly under pressure with excellent time management, project management and prioritization skills

***How to apply?**:
**If you are inspired by this opportunity to deliver exceptional support within a market leading, multinational company, then I encourage you to apply.**
*

  • Client Success and Process Improvement Specialist

    2 weeks ago

    Sydney, Australia S2M Full time

    Are you a detail-oriented and process-driven expert with a passion in marketing and customer success? If you are looking for a new challenge where you will be part of a talented team of data experts and unconventional thinkers then this opportunity is for you! Our client in the data analytics space is currently experiencing growth and is now looking for a...

  • Client Success Representative

    2 weeks ago

    Sydney, Australia Enfusion Full time

    Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment...

  • Customer Success Specialist

    4 days ago

    Sydney, New South Wales, Australia SALT SEARCH PTY LTD Full time $110,000 per year

    Customer Success Specialist (Paternity Leave Contract)HR Ai tech company | Sydney HQ | Hybrid | Urgent HireOur client is a HR Ai tech company, and they are reinventing the way organisations hire and engage talent. We are looking for an experienced Customer Success Specialist to join the company on a paternity leave contract. If you have a passion for tech...

  • Customer Success Specialist

    2 weeks ago

    Sydney, Australia Give A Grad A Go Full time

    Salary between $60k - $70k + super (depending on experience) - Lots of social events plus an annual offsite. - $5,000 in additional tax benefits with salary packaging **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams...

  • Customer Success Specialist

    2 weeks ago

    Sydney, Australia Ashdown Consulting Full time

    $65,000 - $77,000 + Super - Permanent Role - Sydney CBD Location **Customer Success Specialist| Permanent role | Up to $85k Incl. Super** - $65,000 - $77,000 + Super - Permanent Role - Sydney CBD Location **About the Company** This financial services and property disruptor seeks to revolutionize the way landlords and commercial tenants do business. By...

  • Client Success Manager

    2 weeks ago

    Sydney, Australia Avetta, LLC Full time

    SUMMARY: As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your daily focus will be as the customer's guide for their journey with Avetta. This role...

  • Client Success Officer

    5 hours ago

    Sydney, Australia Cuscal Full time

    Be part of a high performing team and have excellent career growth opportunity - Support Client Partnership Managers in managing the service provided to clients - We offer a hybrid working model **Our client’s success is our success. And you make it happen** Payment systems are complex, regulated and everchanging. We are an established market leading...

  • Client Success Executive

    4 days ago

    Sydney, Australia InMoment Full time

    **Client Success Executive** **YOUR OPPORTUNITY** Do you want to work in tech and help clients improve their customer experience? Here’s an opportunity to work with the leading agency in the industry, who have a track record of helping businesses transform around experience improvements. **WHO WE ARE** At InMoment, we have a saying:...

  • Client Success Manager

    6 hours ago

    Sydney, Australia Ogury Full time

    **About Ogury** Ogury is a **global adtech company** that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to **our exclusive data**, which is meticulously collected and crafted...

  • Client Success Manager

    4 hours ago

    Sydney, Australia Project Simpel Full time

    You will have ownership of our clients customer journey; including onboarding, training, and ongoing support to their organisation. Position Requirements: - Interest and/or experience in SaaS solutions - 2+ years in customer success or customer service role - Professional and patient phone manner Your responsibilities will include: - Supporting...