Receptionist and Administration, Customer Service
12 hours ago
Full time permanent role, Monday - Friday, 9-5pm
- Based at our new Melton office, great location, supportive team
- Generous Not For Profit salary packaging benefits, Employee assistance program
**Receptionist and Administration, Customer Service Officer**
Full time, Monday to Friday 9am - 5pm, based at our Melton office
**Pinarc Disability Support**
Pinarc offers a unique opportunity where your skills can make a very real difference to the lives of people with disability. We have been operating for over 20 years, providing high-quality services to people with disabilities and their families. We provide support to over 1,000 Victorians with disability.
**Why is Pinarc such a great place to work?**
- Ongoing support, supervision and opportunities for professional development
- Generous and flexible salary packaging opportunities (including novated vehicle leasing), offering $16k additional tax-free
- Family-friendly working environment
- Option to purchase up to 4 weeks of additional annual leave
- Employee Assistance Program
- We are committed to putting employees and customers at the centre of everything we do
- Opportunities to engage in social media contributing ideas and issues to the disability sector
- Access to award and recognition programs
**About the role**:
We are seeking a full-time Customer Service Officer to be based at Pinarc Melton. You will be responsible for the office reception, greeting of customers and providing general administrative support to Pinarc staff across all sites.
**Key Duties and Responsibilities**:
This role will be responsible for
- Providing a welcoming and friendly customer experience
- Provide general administrative functions and support including word processing, data entry and telephone enquiries
- Delivering excellent customer service and customer care;
- Inventory of office stationery and kitchen supplies;
- Ad-hoc duties as required.
**To be successful in this role, you will demonstrate**:
- Confidence, great communication skills, friendly personality, professional presentation, and a willingness to assist other team members as required
- Outstanding customer service
- Sound knowledge of Microsoft Office programs (Word, Excel & Teams) and provide basic IT assistance
- The ability to work independently and as part of a team
- Previous experience in a customer service role
- The ability to take initiative and problem solve as issues arise.
We offer a unique opportunity where your skills can make a very real difference to the lives of people with disability.
Award: Social, Community, Home Care and Disability Services Industry Award 2010, Level 2
You will be asked to upload your current resume and provide a cover letter detailing your skills and experience relevant to the position.
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