Food & Beverage Franchise Support

4 days ago

Rydalmere, Australia Cherry Beans Coffee Pty Ltd Full time

**Cherry Beans Coffee Pty Ltd - Rydalmere, NSW**

**Job description: Food & Beverage, Barista, customer service, Support role**

The Cherry Beans Group is currently looking for a motivated food and beverage expert with customer service or management experience to work in our Franchise Support team at our head office in Rydalmere NSW. This exciting opportunity is for an enthusiastic professional who is seeking a career in hospitality in a head office environment using their fine tuned and acquired work experience to forge a secure, fun and rewarding career.

**ABOUT THE ROLE**
- Provide operational/ maintenance support and compliance for our franchisee across our 50 franchise stores
- Maintain professional and supportive relationship with franchisees
- Undertake allocated tasks and report to General Manager and senior management
- Organise and set up new store opening
- Evaluate and review stores
- Knowledge on operational support and maintenance issues
- Represent head office and our standards
- Be able to train with confidence on operational and all matters related to operations of our cafes
- Maintain excellent professional attitude and relations with our franchisee
- Able to provide assured solutions to our franchisee and business partners

**ABOUT YOU**
- Strong, up to date practical skills on the coffee machine as a barista
- Strong front-of-house experience in food, beverage, CS and hospitality management
- Experience with customer relations or service.
- Positive and pro-active attitude
- Task planning, organisation and completion including proficiency in Microsoft Office and Outlook
- Communication and teamwork with stakeholders and clients
- Prepared to travel interstate
- Prepared to work unsupervised but in a dynamic team environment

If you think you have what it takes don’t wait and contact us now

**PREFERRED**
- Driver’s license
- Korean-speaking advantage but not necessary
- Resume/ CV provided
- Occasional Interstate business trips

Pay: $55,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person

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