Internal Account Manager

5 days ago

Kewdale, Australia Phoenix Source & Select Full time

Phoenix Source and Select are currently on the hunt for an Internal Accounts manager/ Customer service to join one of our Client based in Kewdale.

**About our client**:
Formed in 1989, Our client is the leading independent supplier of safety equipment, clothing and footwear.

This family owned business has branches operating in Victoria, Western Australia, New South Wales, Queensland, Tasmania and Northern Territory, and as such is a National network capable of servicing the whole of Australia. This growing National footprint is a result of continually refining and improving of our service offering, as well as bringing to the market new products and services from the worlds leading safety product manufacturers.

**Key Responsibilities**:
**1.Sales / Customer service**

a) Demonstrating customer service excellence, going the extra step for our clients.

b) Maintaining a consistant flow of work and all orders are cleared daily.

c) Ensuring all sales orders are entered correctly and to customer specification.

d) Prioritizing urgent customer orders and setting up reminder to ensure order is actioned.

e) Advising customers of ETA’s and backorders.

f) Ensure that all customer complaints are addressed in a timely and professional manner and systems developed to avoid a recurrence of a similar nature

g) Supporting the company sales & marketing strategy.

h) Suggestion selling. Focus on High GP / Master product sales.

i) Provide quotes in a timely fashion.

j) Process EFTPOS payments when required and record transaction as per company guidelines.

k) Obtaining POD’s and copy invoices upon customer request.

**2. Office Administration**

l) Filing customer orders

m) Customer credits. Ensuring procedure is followed as per Company guidelines.

n) Assisting external sales team with queries.

**Essential**

Experience in a sales role or similar with a minimum of 3 years customer service / sales experience.
- Strong verbal and written communication skills.
- Conflict resolution skills.
- Self motivated.
- High level of organisational / planning ability.
- Ability to problem solve and delegate where appropriate.
- Ability to understand basic financial reports.
- Good time management skills.
- Good Microsoft Word, Outlook and Excel skills

**Ideal**
- Presentation skills
- Ability to delegate.

For More Information, please contact Managing consultant James Raftellis:
0452574292

**Salary**: $70,000.00 - $85,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Kewdale, WA: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service / sales: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Key Account Manager

    2 weeks ago

    Kewdale, Australia H-E Parts International Full time

    **Location**:Kewdale, WA, AU, 6105**Department**:Account Management**Job Req ID**:1102**About Us** - We are a global business who offer diverse and rewarding careers. H-E Parts International Mining Solutions is the leading independent supplier of replacement parts and components for haul trucks, electric shovels, hydraulic excavators, and support equipment...

  • Account Manager

    3 days ago

    Kewdale, Australia Pro-Pac Group Full time

    Company Description An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. **Flexible Packaging** PPG...

  • Internal Sales Administrator

    2 weeks ago

    Kewdale, Australia Staff-Net Full time

    **The Client** Our client is one of Australia’s largest wholesalers of Industrial Products having warehouses and distribution centers in every state of Australia with 400+ employees. Our client has a huge range of over 30,000 products which covers; - **Power Tools**: - **Hand Tools**: - **Automotive**: - **Building & Hardware**: - **Electrical**: -...

  • Major Account Manager

    2 weeks ago

    Kewdale, Australia Toyota Material Handling Australia Full time

    **Competitive salary package with car allowance and excellent commission structure!** **About the Role**: Based at Toyota Material Handling's (TMHA) Perth Branch located in Kewdale, this role reports in to the National Sales Manager - Major Accounts. This position focusses primarily on the development and maintenance of relationships with Major Account...

  • Account Manager

    2 weeks ago

    Kewdale, Australia Kimberly-Clark Full time

    You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking...

  • Accounts Receivable/credit Officer

    3 days ago

    Kewdale, Australia Epiroc AB Full time

    **Accounts Receivable/Credit Controller** We have an excellent opportunity for a dynamic person to join our Administration team in the role of Accounts Receivable/Credit Controller. **About the Company** RCT is a global Smart Technology company with a long history in the mining and industrial sectors. We are a leading provider of Automation and Control...

  • Account Manager, Wa

    2 weeks ago

    Kewdale, Australia Kimberly-Clark Full time

    https://kimberlyclark.wd1.myworkdayjobs.com/GLOBAL/job/Australia---Western-Australia---Perth/Account-Manager--WA_845596-2

  • Account Manager,

    2 weeks ago

    Kewdale, Australia AGCO Full time

    **Sales Manager, South Australia** **Who We Are Looking For**: An exciting opportunity exists to join one of the Global Leaders in Agricultural Machinery - we have a vacancy for an Account Manager to cover the grater South Australia region. Reporting to the Manager for Sales - North-West Region of Australia. You will become an integral member of the Sales...

  • Accounts Payable

    2 weeks ago

    Kewdale, Australia Itch Full time

    Work with a welcoming and encouraging team - Free parking onsite at the brand new, purpose built offices - Thriving technology company **WHY YOU WANT THIS ROLE** Based in a brand new, newly fitted out Kewdale office, you will not find better people to work with. At the helm of a generous, authentic, passionate leader we have no doubt that you will walk...

  • Aftersales Account Manager

    1 day ago

    Kewdale, Western Australia Scania Australia PL Full time

    Company description: Life at ScaniaAt Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.You know us as a world-leading provider of transport solutions. Leading...