Support Coordinator

2 weeks ago


Cranbourne, Australia Grace Recovery Hub Full time

**About Us**
Grace Recovery Hub is a fast-growing organisation dedicated to empowering individuals on their journey to mental health recovery. Based in Cranbourne, we serve participants across Melbourne’s South East, with occasional travel required across the city. Our team values compassionate, participant-centred care, striving to create a supportive environment for both participants and staff.

**About the Role**
We are seeking a passionate Support Coordinator/ Psychosocial Recovery Coach to support NDIS participants in building resilience, self-sufficiency, and personal capacity. In this role, you will work closely with participants to create and implement individualised recovery plans, connect them with community and mainstream services (such as housing, health, and education), and coordinate ongoing support. This position begins with 10-15 hours per week, with the potential to increase as you establish yourself in the role. Office attendance is required one day per week for supervision and team meetings.

**Key Responsibilities**
- Collaborate with participants to build and implement individualised recovery plans, focusing on strengths, goals, and resilience.
- Prepare NDIS reports as required, assist participants in plan reviews, and ensure that minimum billable hours are met for each participant.
- Support participants in coordinating services and selecting providers, empowering them to navigate their recovery journey independently.
- Conduct assessments in alignment with support plans and maintain clear, concise case notes.
- Manage an individual caseload and engage with key stakeholders to enhance each participant’s experience.

**Qualifications & Experience**
- Certificate or Diploma in Mental Health, or a Bachelor’s in Psychology or Social Work (highly desirable).
- Minimum 1 year of experience in the mental health or related field.
- Solid experience in Support Coordination is highly desirable.
- Full Australian Driver’s License, First Aid/CPR Certificate, NDIS Worker Screening Clearance, Working with Children Check, and NDIS Worker Orientation Module certificate (or willingness to obtain these).

**Why Join Grace Recovery Hub?**
- Work within a compassionate, values-driven team dedicated to holistic, participant-centered care.
- Flexible work arrangements starting with 10-15 hours per week, with opportunities for growth.
- Access to professional development and ongoing learning in a supportive environment.

**Job Type**: Casual

Pay: $50.00 - $55.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cranbourne, VIC 3977: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

**Location**:

- Cranbourne, VIC 3977 (preferred)

Work Location: In person

Expected Start Date: 10/07/2025


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