Content Designer

**Content Designer**

**Procurement - Digital Content**
- **Employment Type**: Ongoing
- **Classification / Grade / Band**: Clerk Grade 7/8
- **Remuneration**:$110,266 - $122,058; plus, Superannuation and Leave Loading
- **Location**: Sydney CBD, Flexible & hybrid working options available
- **Applications Close**: Monday, 3 February 2025 at 9:59am

**Role impact & contribution**

In this role, you'll be at the heart of creating and managing high-quality, user-centered content that meets NSW Government standards and fulfills user needs. Your knack for making complex technical information accessible and inclusive for non-technical readers will be invaluable.

Day-to-day, you'll be the go-to person for managing content requests from various NSW government agencies, while also guiding our colleagues within NSW Procurement on best content practices.

We're passionate about delivering excellent online experiences, and you'll play a key role in this by contributing to various activities that deepen our understanding of user-centered approaches.

Overall, your work will focus on producing user-centered content, supporting research and service improvements, and collaborating with our diverse teams to enhance the user experience.

We lead the design and production of high-quality, customer-centric content to support effective digital communication, provide expert advice, and deliver a range of customer-focused content solutions and experiences that meet organisational objectives.

As champions for user experience, we continuously seek areas for improvement. Our team works collaboratively with internal teams and stakeholders across NSW Government to provide timely, accurate, and customer-centred digital content.

You will be joining our Procurement Group and will be working within the Digital Content Division. Read more about your future Group and Division.

**What you can bring to the role.**

In this integral role there are a few things we would like for you to have to best support yourself and add value to the people of NSW.
- Tertiary training in a related discipline, or demonstrated, equivalent experience and training.
- A minimum of 2 years’ experience in a digital content management role
- Experience with using content management systems, digital marketing tools, customer contact data bases and analytics tools.

**What can you expect from us**

The team you will join is made up of a diverse and welcoming group of people. We understand what starting a new job is like, and to ensure you have the most positive experience we will ‘Buddy’ you up with a team member to help settle you in.

Just some of the **benefits** of working with Treasury include:

- Flexible hybrid work at our Sydney office with 35-hour standard weeks
- Accrual of flex time for extra hours worked, promoting work-life balance.
- Ongoing learning opportunities through expert-led sessions and online training
- Wellbeing programs to support your mental and physical health.
- Various leave options, including paid parental and carers leave.

Read more about our benefits and how we invest in you.

**Enrich your career with the NSW Treasury**

You will have an invaluable opportunity to create a positive impact for the people of New South Wales. You will be challenged to provide the best outcomes possible in this role while developing and growing your own skills.

When you join Treasury, you join an organisation that is a whole-of-government financial and economic advisor. Treasury is a critical component of the government and provides advice that informs a wide range of financial, economic and policy driven work for the state of NSW.

As you contribute your expertise, you’ll engage in continuous **Professional Development**, acquiring essential skills such as:

- Stakeholder management
- Technical Writing and Communication
- Content Strategy and Management

Gather more insights about Careers at Treasury and learn more about how you can transform your career in a central government agency invested in you.

**Interested in working with us**

**Application process**:

- an up-to-date resume detailing your knowledge, skills, and experience in relation to the role.
- partake in a behavioural based interview and undergo additional assessments if shortlisted

A **talent pool** may be created for ongoing and temporary opportunities in the same role or grade that may become available over the next 18 months.

Read more about what to expect in the hiring process.

**We embrace diversity**

NSW Treasury is committed to being an employer of choice for the people of New South Wales.

We currently hold the following accreditations as:

- a **Disability Confident Recruiter** with Australian Network on Disability, where we ensure a fair and equitable process without barriers.
- a **Level 1 Activate Carer Employer** with Carers NSW recognising the development of a carer friendly workplace policies and practices.

**Eligibility**

NSW Treasury does not provide relocatio