Content Designer

3 weeks ago

Sydney, New South Wales, Australia Teachers Health Full time
Overview

Own digital content design and UX writing in a member-first health fund on a mission to transform experiences.

Who we are: Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund dedicated to the education community. As a not-for-profit health fund, we exist for our members, serving over 400,000 teachers, education staff, and their families.

What You'll Do
  • Craft clear, engaging, and purposeful content for our app, website, and self-service channels
  • Apply UX writing and content design principles — UI copy, error messages, onboarding flows, how-to guides
  • Translate complex processes and jargon into simple, helpful language our members understand
  • Collaborate with designers, developers, and product teams in agile squads
  • Own and maintain our digital content style guide and ensure consistency across channels
  • Conduct content audits and leverage member research to identify opportunities and gaps
  • Help define our content strategy, contributing to adoption, engagement, and member satisfaction
  • Advocate for accessible, inclusive content that aligns with WCAG 2.2 AA standards
  • Present ideas, gain stakeholder buy-in, and balance member needs with business goals
What You'll Bring
  • 5+ years in content design, UX writing, or digital copywriting
  • A knack for simplifying complexity and making every word count
  • Experience in agile environments and cross-functional squads
  • Ability to write with clarity, empathy, and purpose for web, mobile, and app
  • Solid understanding of information architecture, content hierarchy, and design systems
  • Confidence to take ownership of projects and work autonomously
  • Comfort with stakeholder engagement and presenting content recommendations
  • Familiarity with tools like Figma, Jira, Confluence
  • A portfolio showcasing your ability to create content that's both functional and engaging
How to Apply

Click APPLY NOW to submit your CV. You're welcome to include a cover letter (optional) telling us why you're excited about this opportunity.

We celebrate diversity and are committed to creating an inclusive workplace. We encourage applications from people of all backgrounds, including First Nations people, people with disability, culturally and linguistically diverse individuals, and those who identify as LGBTQIA+.

If you require any adjustments during the recruitment process, please reach out to:

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Design
Industries
  • Insurance

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